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November 2023 by Arizona Cuthbertson
Mattress Firm was my first stop in any store on my mattress shopping adventure. I came in and was greeted by Tzadde. I had just assumed I’d be sitting on a few mattresses and sort of self guiding my way around. Little did I know I was in for a whole different experience. (A great experience might I add)Tzadde walked me through multiple mattresses, asking questions along the way informing me about the differences and my options. Each one I laid on different positions to make sure I really got a feel for it. Tzadde kept asking questions to really understand what I was looking for. We narrowed it down to two beds and she kept having me go back-and-forth as many times as I needed to make sure. I finally settled on one. She made sure I was comfortable the whole time and was not pushy. I really appreciated the knowledge that she had. I feel like I learned so much while I was in the store. I’m really glad that I got her as a sales associate because I feel like it made the experience all the more better and I’m very glad I didn’t have to keep shopping around at multiple places.
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November 2023 by Alisa Miles
Derek was very knowledgeable and patient with me during the testing of the mattress. Even after the purchase I didn’t feel up sold but very comfortable and confident with my selection. Thank you for being my consultant and not a salesperson
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November 2023 by Lamar Wilkerson
Bradley was extremely knowledgeable in what he was doing! I went just to window shop for a new mattress for my daughter because we were unsure what she needed. Bradley's product knowledge really helped our comfort level and allowed us to really feel comfortable purchasing today. We even walked out with a new mattress protector with Bradley's suggestion for my King bed that I purchased 2 months ago from a neighboring Mattress Firm that ever offered to me! Way to go man, another satisfied customer here.
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October 2023 by Chloe Ratchford
When I entered the store. Derek, the store manager greeted me. He was very energetic. I told him I was mattress shopping. He actually began to educate me giving me Mattress #101, lol. He was extremely knowledgeable, tentative and a good listener on what my wants & needs were. At that point I decided to give my business to Mattress Firm.
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September 2023 by Paulette Campbell
Awesome, sales person Christen was patient, polite and provided great customer service. Thank You Christen we need more sales reps such as yourself to provide the type of service around the globe it would make for a better world in which we live.
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September 2023 by Molly Gniadek
The whole process was extremely seamless! We walked in a little unprepared, but Derek went above and beyond to help us find the best mattress for us. He was very knowledgeable and we walked away knowing we got the best customer service available. Go check them out, you’ll find better than you were looking for!
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September 2023 by God's Outreach
The salesman by the name of Derek was very friendly from the very beginning all the way to the end. He was courteous, knew what he was talking about and was willing to meet my needs. This is called customer satisfaction.
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August 2023 by D PJ
Derick was extremely pleasant and knowledgeable to work with. He remained calm and very helpful while showcasing different options mattress firm have available.He made sure we found the "perfect match" mattress for two different pattern sleepers. We walked away happy and anxious for our new mattress set to arrive.Thanks Derick!
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August 2023 by Morgan Wilson
Derek was absolutely amazing from start to finish! He showed us multiple beds he thought would be suitable for our sleeping habits. He was helpful, friendly and not pushy at all. He made the entire buying experience a joy! We would recommend him to anyone
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August 2023 by Cheryl Tarver
What a great experience. I walked in and explained what I was looking for. Derek Robinson was a great sales associate. He made sure that I had exactly what I came there for. He didn't try to oversell and annoy like so many other sales people do. I highly recommend this location. Ask for Derek when you get there.
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August 2023 by Rebecca Weeks
My husband and I enjoyed our experience purchasing our new mattress. Derek the salesman was so informative about our purchase. He helped us get the best deal possible. We just can't wait to enjoy our new bed.
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August 2023 by Skyla S.
My fiancé and I were looking for a mattress and Derek was amazing! He helped us looked for our bed and we found our perfect mattress. I definitely recommend! Thank you Derek!
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July 2023 by Jermane Hunt
This was a great experience! We were able to try all the beds to make sure we got the right one for us. Our sales person Derrick answered all the questions we had and helped us get everything we needed. Definitely a grade A service!
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July 2023 by Krishnan Dad
Varieties were available. Each and every mattress was explained nicely. There were price concessions too.
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July 2023 by Jacob Horner
Both Christian and Derek were great to work with and got me a great deal! They kept the whole process simple and easy.
