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December 2023 by Thomas Smith
Rachel is an amazing person and Meineke is lucky to have her. She keeps the place humming and well organized.Services: Air & cabin filter replacement
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November 2023 by shannon w
Meineke is my go-to repair shop for all of my car repair needs. Their service is consistently excellent, and I trust them with all of my vehicles. The staff is knowledgeable and friendly, making every visit a positive experience. I highly recommend Meineke and would give them five stars without hesitation! ⭐⭐⭐⭐⭐
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November 2023 by Joe Talamo
This is a good company with fair pricing and great work! They always fix my issues without having to return. They also appear to be honest which as we know is hard to find in this industry--atleast we think they are hard to find. :)
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November 2023 by Frank Irete
I have used the same Meineke for years. I drive an older vehicle and they are good at maintaining it. The employees are friendly, professional and courteous. I highly recommend them.Services: Tires
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October 2023 by Lynne Stark
I was from out of town and having car trouble. Rachel and the rest of the staff were very pleasant, professional and helpful. They helped fix my car problems and I feel safe to continue my cross country road trip.Services: Tires
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October 2023 by Andrew Vogl
In my decade of driving, this is the first mechanic shop where I trust coming back to. Even within the Meineke brand. Rachel at the front desk is extraordinarily helpful and always steers me (who knows nothing about cars) in the right direction. For as long as I'm in Charlotte, I'll be coming to here for any and all car problems.
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September 2023 by Paul McArthur
Excellent service - Rachel is fantastic. Highly recommend....!Really appreciate their professional service and care of our vehicles.Service: Transmission
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August 2023 by Kameal Clayton
I had an appointment on a Thursday, was told i had to leave it over night so they could find the problem with my ac. They said my compressor was broken and that they needed to order the part to replace it. It was to be in on the following Wednesday. Did hear anything back till i called them the monday of the next week. Telling me they would try to find where the part was and get back to me very soon. I waited till the Wednesday night after that and asked where this part was. They said it would be delivered the next day (Thursday) and to bring the car in friday morning. I dropped the car off and about half way through the day i get a call saying its the wrong part and they cant get the right one so i should just go to audi and have them fix it. All that time and money waited. Ive been without ac in my car for over 2 weeks now. The temp every day i leave work is 90°+. Very disappointed in this company. Big lack of communication too.The audi dealership said its kind of strange they can seem to get the part off of them to fix my car.Services: A/C installation & repair
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July 2023 by Dustin Smith
DO NOT GO HERE FOR INSPECTIONS OR NEW TIRES!The inspector at this location failed my whole inspection for wind shield wipers. Took my vehicle to another location they passed my perfectly fine wind shield wipers no problem. They do this to charge you for thier over priced wind shield wipers. They also scratched my rims terribly when I purchased new tires here.
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June 2023 by Kristi Wragg
This is the only auto shop where I’ve been truly trusting as a single female! This is my second time using this shop, and my experience has been superb on both occasions, first for vandalism and second for a new battery. When you call, Rachel will answer the phone, and she is kind, patient, communicative, and knowledgeable. She is willing to explain everything in a way that is understandable and helpful. She efficiently works with insurance adjusters, and provides more than enough information to them to ensure that you get the coverage and work that you deserve. You will receive updates frequently via text message, so you never have to wonder what exactly is going on or wait on hold on the phone. They will send all of your inspections, request for work approval, and extremely detailed information about every piece of your car in an electronic portal that is always accessible. The several hundred point inspection completed was thorough and didn’t skip a beat. I felt more than comfortable driving my car after leaving the shop, knowing that they have checked every single thing. I am so grateful that I have had Rachel and the team at the shop support me during stressful times and what could have easily been costly automotive work. Not once have I felt manipulated, rushed, or coerced into some thing I did not feel comfortable with. I hope I never have to seek any further automotive work, however, I will feel It taken care of knowing that Rachel is organizing everything! Thank you!! :)Service: Auto battery replacement
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June 2023 by Matt Raubach
Good operation here. Helped me figure out how to get a free tow to their location (within 5 mi free). Turned things around ahead of estimated ETA. Rachel in the office was great about communication and responsiveness. Would definitely recommend.
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June 2023 by Christian B
I've brought my car in several times over the years for oil changes and tire repairs. The last two experiences though have me looking elsewhere to bring in my vehicle for maintenance. I had an oil change done and after roughly 1.5k miles my oil light turned on. Turns out the oil filter wasn't installed properly and the car was leaking oil slowly. I now go to a competitor for oil changes. I decided I'd give Meineke another chance since their location is convenient for me so when I had a tire that was leaking air around a plug repair (done by them previously) I brought it in to get patched on the inside. They stated that there wasn't a way to patch the plug and not only did I need to purchase a new tire but I had to buy an additional 2 due to wear with the last tire ok but boarder-line. The so called boarder-line tire was one purchased through them and had less than 20k miles on it. That gave me pause since there should still be some good life left on it. I'm not doing donuts outside of Bojangles at 2am after all. I asked if I could just get the one tire replaced and was told no because they'd be liable if anything happened so it was either a $500+ bill for three tires or nothing. I left, brought my car into a competitor, they patched the plug, said tires looked good, and it cost me $30. Really disappointed in Meineke.UPDATE: Recently got an oil change at and asked for a third opinion on the tires. They said the tires are about halfway through their life. What a joke Meineke is.
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June 2023 by patricia etheridge
Once diagnosed I was able to review and have them repair in a timely matter. My air is running nice and cold! Thanks for your professional service and for honoring the Veterans. The discount you provided was a great help.Service: Auto A/C recharge
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June 2023 by Daniel Moody
Took 2 hours on a car inspection and failed my car over windshield wipers I recently replaced then tried to make me pay $45 for them.Only good thing is they caught an issue with my tire so I will give them the benefit of the doubt.Outside of that I will not be returning and you should not go here.Service: Vehicle Inspection
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May 2023 by Pat Bullock
Love this shop! Their repairs are always quality, and the staff is really friendly. I have asked for advice on certain services, and I get the impression that they really have their customer’s best interest in mind. I would say the cost runs from average to a little expensive, but the prices are worth it to me knowing that the job will get done right. It’s really nice to have a go-to shop I know I can trust to fix anything.Services: Air & cabin filter replacement
