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February 2024 by Emily Santos
Very good service I love it
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February 2024 by Stephanie Gonzales
I had amazing service. There were a few hiccups along the way that led to me waiting a bit longer than expected. However, everyone was super helpful and kind, and talked me through what was going on. They answered all of my questions, and let me know what everything meant. Mike and Trent did a phenomenal job changing the oil, and inspecting my car. They were also able to repair a hole in my tire that I wasn’t sure was fixable! Darnell and Tia were super helpful with answering questions, and definitely deserve their manager roles. (Especially with dealing with hard customers). Kielley helped pass the time and was a friendly face to talk to while my fiancée and I were waiting. They truly went above and beyond!
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February 2024 by Bridges Howard
Great service and friendly people
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December 2023 by FM Fm
Where do I start? Great people overall,friendly and welcoming. Price was reasonable. Front desk assistant offered me a ride home because car needed to stay overnight. They called me multiple times to explain what they were fixing and why. Overall an amazing experience. 10 stars in my eyes! Thank you Meineke staff!
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December 2023 by Annalisa Boyce
Matt was absolutely incredible through the whole process! The whole team is amazing. They have fixed my car twice now and have done a fantastic job each time! I’ll be coming back for sure. Also they are really fast, honest, and trustworthy!
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December 2023 by Jim Aponte
I recently visited Meineke Car Care Center on Beatties Ford Road in Charlotte and was thoroughly impressed with the exceptional service. The highlight of my experience was the outstanding professionalism and attentiveness of the manager. He went above and beyond to ensure my car received the care it needed, offering insightful advice and ensuring all my concerns were addressed promptly. His leadership evidently reflects in the efficient and courteous behavior of the entire team. Such commitment to customer satisfaction is rare and truly appreciated. I left feeling confident in the quality of the work done and grateful for the personalized service.UPDATE: Over a month later and everything is still working great. It still amazes me after visiting two different dealerships and paying over $100 at each for diagnostics nothing was found. I give Meineke a shot and BAM problem identified and fixed in less than two hours!
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December 2023 by Nic Fowler
I went in and told them my power steering went out. That’s all I needed fixed. They told me it was the pump and hose, now I not incompetent when it comes to cars since I work in the auto industry. They wanted to change me over $1000 to do the work in a 22 year old car when I know for a fact the parts and labor are not that strenuous this is a $300 job at best. This was the second time I’ve gotten an outrageous quote from them on minor work, my dad told me to stay away and I should have listened then but I’m damn sure listening now. However the ppl are nice the prices aren’t
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November 2023 by Mathew Gyabaah
I found out that my front passenger tire was flat and I needed to drive for and interview in about 2 hours.As soon as I called Tim he said bring your car in.He was waiting in the parking lot when I got there.His colleague by name of Travis quickly mounted my car and changed my old tire which had a nail in it.The service was beyond outstanding.Thank you guys, you made my day.Service: Tires
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October 2023 by April R.
Meineke Car Care #2267 5021 BEATTIES FORD RD CHARLOTTE NC 28216 Daniel O'Briant Store Manager assured me that I would get great services for my car at his Location he Lied. My check Engine light is now on and it wasn't on before they touched my car, my filter caps was left off my car al 4 of my tire's pressure is off, only 1of my fluids were topped off, i'm not sure it my oil was changed properly. Daniel O'Briant said he can't do Refunds.For this POOR SERVICE I wouldn't recommend anyone to come to this Franchised Location I WILL BE CONTACTING THE OWNERS AT THIS EMAIL Daniel O'Briant gave me (in case anyone has a complaint)
[email protected] TO SEE IF THEY will refund my money for thisPOOR SERVIC.
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October 2023 by Amanda McMahon
The gentleman at the front desk was friendly and kind and attentive. I went in to get my AC checked as well as an oil change. He explained that if I did the $200 diagnostic, that it would go towards fixing it if something needed to be fixed. But I don’t think he explained it to me properly, or maybe it was just confusing to me… but what they do is waive the $200 diagnostic fee they have to do AGAIN if and when you continue with them for the repair. A bit of a confusing worded explanation, but that could have been my misunderstanding.They called us and said I needed a new cabin filter as well as a new air filter and that they’d each be about $20 or so. My estimate bill was texted to me and the bill said $70 for one and $76 for the other. We had already approved the work over the phone so I panicked about the price and called trying to get an explanation as to why it was SO much higher. The woman on the phone said “oh wait that’s not the right price for those, sorry.” Which made me feel like if I hadn't called or said anything I would have just been charged almost 4x for each of those items. Seemed very sneaky and shady. They charged $38 in unexplained fees as well. Not sure how I walked out with a $320 bill for a basic oil change and an AC check.
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October 2023 by Hendrik Stephan
Let me just start by saying this is the worst mechanic through in and through out. the only highlight to this place was Jaylin one of their mechanics, who was very helpful. I went to them to replace my engine they fixed it up but left bolts loose, bolts missing, and didnt care to inform me of other concerns on the vehicle like my clutch, flywheel, and suspension. took it to another mechanic and they were extremely helping fixing and informing me of things MEINEKE completely missed or just skipped over. this mechanic is only looking for your money not the safety of yours and anybody driving’s well being. I attached a picture of the flywheel that was previously on it that they had to see when fixing the engine. letting someone drive off with a flywheel that shot is insane. DO NOT WASTE YOUR MONEY HEREService: Engine repair
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October 2023 by Julian Suddith
We absolutely love coming here, Daniel always takes great care of us and goes above and beyond for us and the people we send to him! I also trust him greatly with anything car related, I never feel like I am being taken advantage of. He explains everything in great detail and gives us great deals. have referred multiple family and friends to this shop, just because of him.
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October 2023 by GuestPosey41
Out of all the auto care shops I have been to, I’ve never been treated as Honestly, fairly or more competently then at this location meineke. They are just nice people to deal with. The staff are very knowledgeable about everything that deals with vehicles and can be trusted.
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September 2023 by Brandon HC
I've gone here for a while now and have always been highly impressed with Daniel and the rest of his team. Daniel is focused on both the business and the customer. which is a win/win situation for all parties concerned in my book. I have never had anything but superior service here on all fronts. Prices are reasonable and in line with National averages.
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September 2023 by Sam McGhee
All of the staff were very nice and helpful, but I had an appointment for 2pm for state inspection and waited 2 hours for them to see my vechicle. I would understand if I had just walked in, but they knew I was coming. Will try somewhere else next time.
