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March 2024 by Karen , M.
Please never take your car here, they will rob you for everything you can. I took my van here last Saturday due to the check engine light. They immediately said the spark plugs were bad and needs to be replaced, along with a battery, carbon cleanup, and a few other things. I was desperate to have my van back on the road for my kids so I coughed up the $870 they charged me. Everything was fine until I get in my van not even 24 hours later and my check engine light is BACK ON. So I return Monday and the "manager" resets my check engine light and tells me it was never on. Like I didn't just drive all the way here with it on. Ok, I'm not stupid but had some hope that maybe he could be honest. So I left. Check engine light back on not even 30 minutes later. I returned Tuesday and they offered to look at it but I had my children with me and didn't have time to wait around so I planned to bring it back 3/2/24. I receive a call shortly after dropping it off that BOTH of my Catalytic Converter's are bad and its $1900 to fix. Please tell me how unknowledgeable you would have to be to not have seen this issue when you charged me $870 for service. Told me only one issue shows at a time on diagnostics test. I am telling you please trust the bad review when it comes to this place. I didn't and now I'm not surprised that they asked me to leave them a 5 star review the same day I took my van there. They are shady for sure. Will be getting a second opinion on my situation but trust your gut with people like this!
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February 2024 by Andrew T.
Marvin the young black man working behind the counter needs to be fired. He made comments about how dirty my WORK truck was. It's a freaking work truck. Not a luxury vehicle. I told him I was in a rush and needed oil change and state inspection. He said it would be over an hour. I requested that we just do the inspection instead. No oil change Over an hour goes by and they just START the inspection. When it comes to check out. Turns out they DID THE OIL CHANGE AFTER I TOLD THEM NOT TO DO IT. They also did a "free health inspection" for my state inspection. I denied it as I knew it would take more time. He then still did the "free health inspection" and the oil change. Then tried to be argumentative saying he has cameras that recorded everything. Saying that I'm lying and I never told him that I did not want the oil change. Ridiculous. Please pull up the footage and you'll see how disrespectful and unprofessional Marvin was. Even eating a cheeseburger in front of customers while checking them out. OVER CHARGED PLACE NOT WORTH THE VALUE AT ALL!!!!!!!!! Horrible staff , even the mechanics are rude and dirty.
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February 2024 by Jane Owens
Everyone is always so kind and patient with me. They never make me feel uncomfortable for not understanding what they are telling me. They take the time to explain to me what is going on with my vehicles. Always a great experience and I am a “frequent flyer” there! Recommend to everyone I know.
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February 2024 by mathlinln
Had a tire alignment completed. Got the car back and the steering was so bad that it looked like I was turning left to go straight. Took it to another shop and they advised the steering wheel wasnt even put back on correctly. Really nice people but work being done is unsatisfactory. Don't get me started about a dent they said was there when I dropped the car off... go somewhere else..
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February 2024 by nakia gaskin
Great service and friendly staff
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February 2024 by Steven Yanacsek
I was charged a $171.00 diagnostic fee, then quoted a 1,100.00 fee for a battery and alternator replacement. There is no way anyone would pay such an outrageous amount. My regular shop charges half for this parts and labor. Adding to the former review, payed 168.00 parts and labor at another shop, my battery was still good, just needed a change.
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February 2024 by Antoine Mayfield
Great customer service
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January 2024 by Davion Stephens
Tyrik had amazing customer service I seen customers just come in with attitude and he handle them really well I will definitely be coming back for all my car needs I loved his attitude he was very respectful and very well mannered tyrik u get five stars from me I think he even needs a raise because you guys got a good one ?
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January 2024 by Temika H.
First let me start off by saying I don't know if this place is short staff or what.But my car has been here for over a day. I have missed two days of work and every time I called to check on my car its another 30 minutes. I mad an appointment but my car wasn't looked at until seven hours later!!! Now here I am sitting at 130pm for an appointment that was yesterday at 9am. I will not be back. Not to mention the 1,573.00 I'm paying!
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January 2024 by Jeffery Holt
Got an inspection
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January 2024 by Jim T
Returning from Charlotte to Atlanta with low tire pressure warning light so stopped to fill up my tires. BP station next door had a air inflation machine that barely worked. Somewhat panicked I saw the Meineke shop behind the BP and hoped that they could help me. A nice young black guy cheerefully filled our tires on this frigid day. Did not have any cash to tip him but wanted to give him a thanks and shout out for helping out a 70 year old couple!! Made it home safely thanks to him!!
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January 2024 by Tonya G.
I visited Meineke on Betties Ford Rd. 1/12/24. I had my car towed here due to my car not starting and telling them that my speakers went out first, they diagnosed everything but the issue that I came in for. I was told that i needed a fuel pump. They told me that my battery was bad however my battery was only 3 months old. I took it and swapped it out, at the battery store they told me that nothing was wrong with my battery showed me the reading but swapped the battery anyway. I told Meineke that the battery was not bad when I returned. After Meineke quoted me a total of almost $2500 to fix my car, I took my car home. They charged me $305 for diagnosing and installing a battery that never needed to be replaced . I called a mobile mechanic out to find that my trunk was flooded and that what was causing my problem. I spoke with Chris the manager, he sent me a picture that showed that the battery needed to be replaced. $305 for nothing, they got me! I will never visit a Meineke again. Calling the corporate office will not help you due to different locations/private ownership.
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January 2024 by Roman Perez
Staff has always been helpful every time I bring my work vehicle for a tune up
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January 2024 by Cyber God
Lovely people, quick work <3
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January 2024 by Scott Schaeffer
A+Services: General repairs & maintenance
