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February 2024 by Priscilla Humphrey
Excellent
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February 2024 by Mmvinpan 20Ggmal
I love Chris help, he was so nice with us, give to me great deal I'm happy
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February 2023 by Raymond Cureton (Ray - Ray)
Knowledgeable staff.
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November 2022 by Candy
I'm sick of Metro but I still like them this is definitely the Hood story though
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November 2022 by Candy Mackin
I'm sick of Metro but I still like them this is definitely the Hood story though
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January 2022 by Yvonne McIlwain
Sales clerk (Tina) was so helpful & knowledgeable. Her customer service was awesome, I would've thought she was with the company for years. If rewards were a thing, I'm sure she would be entitled to one. I will definitely refer my associates, family & friends to that store. Thanks T-Mobile for great service.
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August 2021 by Princess Mccoy
Elijah is the best always taking care of myself and anyone I refer to the store.
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June 2021 by Beverly Horne
Let me start off to say I alone with others I see come in were treated with Great Kindnesses, I love going to a Business and received the great hostility they give they Customes, I have already recommend three Friends, all I can say what great Employees they are, I love the smiles, ??
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May 2021 by Anthony Pearson
Elijah was AWESOME!!! He took is time didn't rush me and I came out saving. Win Win situation!
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May 2021 by Sandra Faison
Elijah is the most Exceptional Customer Service Rep I have ever encountered! He is the kindest, most respectful and the most patient young man I have ever known. He is truly an asset to your company. Please acknowledge him Thank you MRS SANDRA FAISON
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March 2021 by Angela Hunter
Hello good evening my name is Angela Hunter I am leaving the Plaza store in Lorain has helped me tremendously and I truly thank her for helping me with my phone I switch from my iPhone to an Android a Galaxy Samsung a brand new one I really love it and she helped me getting in my phone shutting off my iCloud for me to get messages to my Android I really want to thank you Elijah on last night for helping me like a son for helping me do my Google make me a new Google account and I truly love this store everyone here is polite I loved each other as its way I believe she's a manager she sold me the phone and I truly thank God for them I truly do and they are patient with you and I truly love the customer service and I actually believe they should get a raise or something and I take my hat off to Lorraine Lorraine no speak Spanish and that is a plus and I truly thank her for everything that she has done and I pray that God open up another door for and moving up or getting a raise and I truly thank you thank you keep doing what you're doing Metro by T-Mobile keep good people inside of your store thank you God bless you bye bye
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February 2021 by Tina Ramirez
I came into Metro , I received the best service ever, Also the two ladies who helped me were so nice and funny, And very knowledgeable about phones and help me to buy and learn more about phone devices and how different programs on the phone , I believe that they are Great at there job and deserve a raise. I'm very grateful. Sincerely Tina Ramirez The ladies names are Loraine and Evelyn Great service. Thank you very much!
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February 2021 by Adam Toney
Very friendly and helpful staff! Special shout out to Lorraine. She was extremely cooperative and even when parts of getting my service started got very tedious and difficult, she never faltered and gracefully handled everything. Every word she speaks she says with an inviting tone and helps you with whatever you need. Thank you for a cheerful and refreshing switch!
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February 2021 by Shyy bey
Over charged and no receipt
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December 2020 by earl davis
To slow had one register open.could have open another to help customers