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December 2023 by Ms. T
Whew, I'm glad I came here. It was definitely a different experience from where I just left from 5401-A S. BLVD, which I do not recommend. This arrowrood store was on point. Very professional, honest, friendly, and actually cared about your needs.Thank you soooo much for the pleasant experience today. We will be back when I'm ready to upgrade. Keep up the good work!
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December 2023 by Garry Luke
It's a heavy set guy that work there.... He.s always nice n very friendly... I think his name is Josha... But it's a girl that work there act like she always have attitude... And I see how she interacts with her own kind of people's . isnt the as being a black person.... I I'm not being racist jus telling the truth...
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November 2023 by Mccian Tracy
I would like too thank Ms.Esther , for helping me ... great ? positive attitude... very helpful metro needs more workers like her !!! Thanks ? Ms.Esther .... you rock !!!
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July 2023 by MsClarion87
Excellent customer service. Fast and efficient.
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May 2023 by Lourdes Mendez
Worked 2 days un this store and that was enough for me.Its really sad the how people wants to take advantage of us hispanics. He still have not pay me for the 2 days I worked !!
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March 2023 by Eric Black
Well I went to Metro by T-mobile on February the 10th on a Saturday & purchased a T-mobile Revvl 6 pro 5g & I was thinking that I was liking the phone & I only had it for a couple days but by Monday February the 13th I didn't like the phone. So I took it back & told them that the phone wasn't like what I thought it would be. So I went back trying to trade it for a samsung galaxy a14 5g & I had the receipt too. But instead off the rep letting me get another phone. She refunded back my money & her name is Ailin & she was the rep for Metro by T-mobile on 820 East Arrowood road here in Charlotte. Oh by the way I must add that they need to start answering the phone becaus they never pick up the phone & they never know what questions that might have to ask them about the phones or prices.
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January 2023 by Willie Greene
No staff. Always closed. Inconsistent opening schedule.
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September 2022 by Miracle Dingle
Josshua was very helpful and pleasant to talk with.
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July 2022 by Maria Salas
EXCELLENT CUSTOMER SERVICE ?????? THANK YOU DAVID FOR YOUR HELP.
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January 2020 by Ladybug Bullard
The employee in the store couldnt do anything to help. He was on his phone instead of communicating with me. Poor customer service
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September 2019 by Thomas Pena
I switched to MetroPCS yesterday and I had the most wonderful experience possible. The two ladies working there certainly know about Customer Service and they're very knowledgeable as well. ð€ðð†ð„ð‹ð„ð’ and ð„ð‹ðˆð™ð€ðð„ð“ð‡ took great care of us as we signed up for our new plan. I will definitely recommend you visit this store.
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July 2018 by cruz amelia
Great customer service.! very friendly and fast! I will definitely come back for this store!
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July 2018 by Chris Kim
Awesome staffs that are willing to go an extra mile to help out not just sell!
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July 2018 by bilma vargas
Such nice lady, patient and kind. I love this store.!
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June 2018 by kim Norman
I just purchased a ZTE blaze. Eve was such a great help. Great team member. She had so much patience. Helping me Port my number over. Which my pervious carrier gave us a tough time. But Eve didn't stop smiling and she continued to help us with exceptional customer service. After that headache she definitely deserves a raise. I recommend this metro to everyone. And make sure you ask for Eve!
