Michaels is a one-stop shop for all your creative needs. With an expansive assortment of art supplies, fabric, canvases, yarn, knitting & crochet materials, frames, floral, scrapbook items, beads, jewelry kits, Cricuts, and craft machines, Michaels has everything to unleash your creativity. The store also offers party planning essentials, including balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor, making it a convenient destination for all your party supply needs. While the Charlotte branch is generally well-received, with customers praising the store's wide selection, coupons, and rewards program, some have expressed concerns about the self-checkout system. Some customers have experienced difficulties using the self-checkout stations and had to wait for assistance, which can be frustrating. Additionally, one customer had a negative experience with the store's online ordering, as a frame they ordered was unavailable due to stock issues, which were not indicated on the website. However, the in-store framing desk has generally received positive feedback, with customers appreciating the timely service and the store's ability to handle rush jobs during the holiday season. Overall, Michaels offers a comprehensive range of craft and party supplies, making it a popular destination for creative enthusiasts and party planners alike. While the self-checkout system may need some improvement, the store's wide selection and convenient services continue to attract customers to the Charlotte branch.
Always love this store anywhere in Charlotte I am like a kid in a candy store only issue I ran into was that I couldn't get an employee to help me out when I needed it
February 2026
This Michaels is always a bit unorganized, but they had cute Valentine’s decor on sale for a reasonable price. I’m always able to find what I need after looking for a while.
January 2026
Got what we needed, friendly workers but store is understaffed.
