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March 2024 by Richard Mitchner
I tried to get a pizza delivered twice and folks on the phone had no clue, twice! So I can't review the food but the service was non-existent, I'm afraid it's a scam to get credit card
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March 2024 by Darrel Little
I purchased a pizza before and it was good. This time the pizza was not as good as the other.
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March 2024 by Mark Henderson
Pizza was not what i expected. It’s more like a pie and sauce wasn’t like the regular pizza sauce. It was more meat base like you put with spaghetti.
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March 2024 by Jonee Jackson
This place used to be 5 star worthy! Pizza was flavorful, made perfectly every time. I’m not sure if they were bought out by new folks but you can tell in the pizza that they are not who they used to be. Less flavor, messy
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March 2024 by Matthew Honeycutt
Was told it would be a 20 minute wait ended up waiting an hour and 30 minutes! seems they accept orders to keep the lights on but won't respect your time! Food is overrated!!!
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March 2024 by Steve Thornton
Awful customer service will accept orders knowing they can’t fulfill in a timely manner and will get mad at you for asking how long it will
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March 2024 by Gregory Jaudon
The pizza here slaps. The cheese is cheesy!! I mean stretchy. The dough has excellent flavor and is soft. I provided feedback while there and it was addressed immediately. This is my go to. I got the special, which was a small pizza, side and a drink which I’m still enjoying from yesterday!
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February 2024 by Michelle Quintanilla
great service, workers were very kind and welcoming. Chicken parm was great and loved the kids meal!
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February 2024 by Deb WiNz
The shrimp alfredo tasted and looked old. ): Inedible, would not recommend.
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January 2024 by Melissa Webb
I work close by this place and have eaten there many times in the last 5 years, but since the new owners have taken over, they have went down hill, their food has changed for the worst. I ordered 2 small pepperoni pizzas and 2 ranch, and it was almost $40. That's me going to pick it up. With that being said, the pizza crust was so soggy that the un-melted cheese fell off as soon as I picked up a slice. It was the worst pizza I've ever put in my mouth, sad to watch a place that we love to eat at go down hill... the new prices are ridiculous to the ingredients they are selling... oh, and for anyone wondering, they DONT make their ranch anymore!!Also make sure you check prices. their Google maps menu doesn't have correct pricing!Wouldn't recommend it unless things change... I'm not allowed to have my phone at work, so I couldn't take pictures.
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January 2024 by Stefanie Brunner
Updated review: Milano's is under new ownership and I regret that I have to update this review because I loved Milanos. Since ownership has changed, there have been hiccups here and there - delivery issues, food inconsistencies, etc. I could mostly look past but this most recent order underscores that Milano's is no longer the same. . I love cheese, but there was too much cheese for the crust that was was a) undercooked b) too thin(or maybe both?) so the pizza was floppy like it was wet. The buffalo sauce tasted off, the pizza rolls weren't as fluffy and delightful as they usually are. The wings were the redeeming part of the order.I really hope the new owners can get back to the roots of the original recipes, quality, and fantastic service that initially made Milano's a favorite.Old review: I love Milanos!! Definitely some of the best pizza around. We get this fairly frequently for lunch and it never disappoints, if I am ordering one pizza just for a couple folks or dozens for a large group at work. The toppings are delicious and generous, can't really go wrong with any of the pizza options.
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December 2023 by Marc & Bella
The place was freezing. The service was really slow. Our food was an hour late and they said they had issues with the oven, but you don’t need an oven to make a salad. Greek salad had no olives or Greek style dressing. They also forgot the olives when we asked for some. Chicken parm was not chicken parm. It’s just an over cooked chicken patty with no sauce. Not sure what this is, but definitely not Italian food. Pizza crust was burnt and took 1 hour and 15 minutes to get a simple medium pepperoni pizza. Pizza was just ok.
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December 2023 by Saqouia Johnson
Best pizza I’ve had in Charlotte!!! I came here last night because my hubby and I were tired of going to the same ole franchise pizza joints. Upon arrival we noticed the restaurant was empty which created a small worry that the food won’t be good. Boy were we wrong. The employees were very knowledgeable & friendly and the food came out pretty fast. Everything was so fresh and hot. The pizza crust was so crisp and buttery. The wings were full of meat and not additives. The cheesteak sub had the best steak & fresh peppers inside. Total cost for all 4 items pictured was $40. Everything about this place from the service to the food was amazing !! 5 stars across the board
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December 2023 by Sandy W
What happened to this place?? They started using Door Dash for delivery (if I had known that before I ordered, I would not have ordered at all.) Food arrived lukewarm and had to be reheated like leftovers. Also, the eggplant parm usually comes with 3 slices of eggplant and a reasonable amount of cheese. This time it had only 2 slices of eggplant and was drowning in cheese. We used to order from here once every couple of months. After these changes, never again.Edit to add: I noticed on DD’s tracking page that the DD driver was only given $1 tip even though my AllHungry receipt shows I tipped $4.10. Either the restaurant or AllHungry pocketed the other $3.10 of the tip. No wonder our food arrived lukewarm if the DD app offered only $1 tip for delivering it!
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December 2023 by Sofia Achinelli
Joba is the reason I’m leaving 5 stars. Haven’t even tried the food yet, but he was so attentive and apologetic when the food took longer than I was told. He even noticed my face when I looked at my pizza and was disappointed. He immediately came over and asked what could make it better and was willing to remake the pie. He completely changed my 1st time experience here and would be willing to come back just for his amazing customer service.Update* after eating the pizza, I probably won’t order again. Wasn’t my favorite.
