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June 2023 by Ada Mogilevsky
My provider Becca was amazing! She’s so educated, compassionate, well spoken, skilled, empathetic and genuine. I didn’t have to ask a single question, she nailed everything. I feel very comfortable with her and know that I’m in incredible hands
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December 2022 by James Hawkins
They claim that they allow walk-ins, but this is false advertising. When you walk in they make you schedule an appointment on their machine. So, I made an appointment and they randomly canceled it an hour later. It's unprofessional and a waste of time. You're better off with novant health urgent care!
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December 2022 by Reagan Phillips
Made an appointment yesterday for today as they were fully booked. Showed up with plenty of time to check in and wait. A woman with her grandson shows up later and being to sign in. The doctor came out and spoke with them asking if they needed help. The woman claimed her grandsons did not have the right documentation for his visit or his immunizations. Doc told her they would make it work. He ignored us sitting there waited. Doc came back a few minutes later ask if we were (name) then went back into his room. Came out again and took the other appointment who had shown up late over us. Told us to wait a few minutes and someone else would see us. 20 minutes later we are told the same. Someone else will see us. Wait again. It was clear we would be there a while waiting. Late, wrong documentation person gets what they need but we wait again while another patient is seen. When I shared my feelings about being ignored he apologized and said something had come up and not all situations are the same. I totally get that. I was on time, checked in, had what I needed, and was ignored while someone else was late, missing what they needed, and seen before me. They had no idea why we were there or how urgent our needs were either. My son has been sick for days. No appointments available at his doctor. I left work early to get there on time. Not the first issue I’ve had with this location but will for sure be my last.
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May 2022 by Becca Chen
I made an appointment online in the morning for an afternoon appointment. I was seen right on time and both the nurse and nurse practitioner were extremely professional and very kind. The visit went smoothly and I would definitely recommend them and come back again!
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November 2021 by R Grim (Rahl24)
Their automated phone system says walk ins are welcome but when you get their the employee has you use a screen to create an appointment. There was no option to talk to a person onsite when i called to see if walkins were welcome. When i got to the minute clinic i asked the employee what the wait time was. There were no customers sitting in the waiting area. All the doors in the minute clinic were open and no cistomers in the little rooms. The employee tells me i will have to use the computer to see what times are available. Why couldnt they see me then? Why couldnt they tell me the wait time? Why did i have to fill out 3 minutes of forms to find the soonest appointment was over 3 hours later? Why do they say walk ins are welcome ifyou are going to be told to schedule an appointment?
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November 2021 by David Farmer
Google's description is that this is an urgent care. This is not an urgent care. They require appointments and will not see people with urgent care needs.
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October 2021 by Marque Marque
Very professional, thorough and personable. Costs are very competitive. Just what I needed and "walk-ins accepted" is what brought me there today and will bring me back in the future should their services be required.
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July 2021 by Luisa R.
Scheduling an appointment online was very easy (got a same day appt on the day that I was sick and needed to be seen), self serve kiosk for check in was great. Sanitizer available in the waiting area and next to kiosk for use. Seating was available in the waiting area, side tables were also available with charging stations in them for patient use, if necessary. Large tv screen on the wall displayed their many services and pricing and also displayed your wait time was easy to see (but in code so you could figure out where you were in line to be seen) . The provider was very friendly and caring. She listened to my Concerns and ailments and was very compassionate when I needed it the most. I did need a prescription and it was sent electronically to the pharmacy. After my Minute Clinic visit was over, I walked to the pharmacy, paid for my Script and left. easy peasy. The provider advised that Minute Clinic now offers many services such as at Home Sleep Studies and DOT physicals.
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July 2021 by Michael R
The Dr there named Becka did an outstanding job with my walk in treatment. I did not have to wait too long and was given medication and pricing for prescriptions on the spot.
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February 2021 by Michael Supreme
The Dr there named Becka did an outstanding job with my walk in treatment. I did not have to wait too long and was given medication and pricing for prescriptions on the spot.
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October 2020 by V N
Very friendly and professional young pretty lady,I recommend this place.
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July 2020 by Ly Le
Went here to get some vaccines and the overall experience was great!
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June 2020 by Ermelinda Vazquez
Nothing positive, I've been waiting 5 days for results and nothing. I called the clinic and they put me on hold for 2 hours and only music. I called again for another 45 minutes and just music. the longer I will have to wait.
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November 2019 by A. Holloman
Minute Clinic: Booked an appointment online and couldn't register myself because someone in front of me was taking up the kiosk. The nurse, Ashley K. came up and helped her and still saw me for my appointment.
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October 2019 by Dustin Quintana
minute clinic...where you wait, wait, wait, wait, and wait some more....the online schedule option doesn't work, and I am sure if it did you would still be waiting when you got here for an appointment. Gotta love the health care system here...just bring a book you will be here for a long time they should change the name to wait and hour clinic
