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October 2023 by Chris Danielle
Belinda was so sweet. She helped me with everything i needed! very clean place! best in Charlotte Area
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September 2023 by Maya S. Thornwell
I was in need of a storage unit urgently and was able to reserve a unit online without any hassle. Call the facility and made sure arrangements I made online would be the same when I arrive to see the space. I was able to move in that same day and also enjoyed the fact that I was able to use their moving van at a responsible price.
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August 2023 by Mandy Davis
Belinda & Kiona at South end location are two amazing ladies! Very patient, kind, so informative. I never thought I’d have such a great experience looking for a storage unit. They answered all of my questions, showed me around. The facility and storage units are also very nice & the most reasonably priced I’ve found. Thank you ladies for being amazing on the phone & in person!
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August 2023 by Ryan Bost
Belinda, the manager is so wonderful! She made the experience very easy and pleasurable.
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June 2023 by Shaniya Jones
Easy use ! Nicely set up ! All you need is to be money ready ! Nice staff!
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June 2023 by Tony U
This was a smooth process. I ended up switching facilities, and it was not a headache. Would recommend.
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June 2023 by Bree W.
Michael was great and very helpful!! Clean and upkept environment. Overall a great experience and value!!
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March 2023 by Atha R Gonner
Dominic was very informative, and polite, great guest service. She was helping a customer on the phone when we arrived. Dominic acknowledged our presence by letting us know she would be with us shortly. Within 30 minutes. I rented a really great space. Thanks Morningstar Storage
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December 2022 by Molly Balzano
The customer service provided by Joaina and her team creates value for me. I like that I can call and talk to someone during business hours. Automation is great, but sometimes you just need to talk to a local, onsite human! I appreciate the way they conduct business.
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September 2022 by Marquita Lipscomb
Great staff, each encounter with them has been positive. I was advised on where to park to get to my unit. I had my daughter with me when taking items to my unit. The guy was nice enough to push my cart to the unit, he also warned me about the ppl hanging outside and advised me to be vigilant and if ever I felt unsafe call the police for help if the office wasn’t open. Pricing was fair. I was told about all fees upfront! Great location and Unit!! Highly Recommend!!
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June 2022 by Julius Glover Jr
I went to my unit to look for something it was hard to find it and my phone was dying there's an outlet near my unit. A worker will manager or whatever came down to on my floor told me I could not use that outlet and said it's only for the company use I pay $180 something dollars a month and I can't use a outlet to charge my dying phone. The person that was with me while I was looking for what I was looking for she saw them and said there's no socializing in units. ? Socializing if I wanted to socialize I'll go to a bar there's plenty around this unit that I can frequent. Got to go phone is dying writing this review.
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November 2021 by regina edick
Clean building and friendly customer service.
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October 2021 by Laura Broyles
I was extremely disappointed in my experience. I was told over the phone the unit size I needed was $70 a month. I arrived and they had made a mistake on the price, and it's actually $99. WATCH OUT for HIDDEN FEES. They do not tell you until you're signing paperwork that there's also a Facility Fee of $25 per month and insurance of $8 per month. They have strategically (conveniently) changed all their hardware on their units to accommodate cylinder locks only...no more master locks that you can bring from home. You have to buy that too for a whopping $21. Of course, they don't tell you this over the phone either. There is ZERO transparency with this company. My total bill when I checked out was over double what I was quoted on the phone...$154.61. Shameful!!
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June 2021 by K Lor
Clean and well secured area.
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May 2021 by Jennifer M.
Amazing Customer Service despite Covid-19 restrictions which were reassuring. Gewina, the manager, was genuinely kind, caring, personable, forthright, extremely patient and professional on all levels. She made you feel like family. Wonderfull is an understatement! Her new assistant Stiles was so helpful and sweet. They BOTH went above and beyond helping me. Rates are the best around; no gimmicks. Facility is clean, easily accessible units, safe and well managed. I'd give 6 stars if I could!
