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December 2023 by Samuel Cohen
Great Music & Arts location. They have all of your music needs, from equipment to lessons. My little brother takes trombone lessons here and I buy my guitar and bass strings from here. Highly recommend for any musician in the Charlotte area.
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December 2023 by Phanuel Nueman Jr
This place is great. All the staff there is nice and the lessons are superb. I would definitely recommend going here. 10/10
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December 2023 by Camp Cats
I found classical and modern music books, and of course instruction books, too. Very kind staff who could be overheard helping every single person who walked through the door. I also found a few gift ideas for the musical folks in my world. Thank you!
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October 2023 by Natalya Kosyanenko
The staff is always knowledgeable and helpful when it comes to helping you choose the right instrument. They'll bring the instruments you want to try to the store for you. They also provide a warranty and financing for the instruments you purchase. A good selection of sheet music and essential accessories.
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October 2023 by Mike Mccomb
Tried to spend a couple grand at 502 I guess they closed at 5 but they had several other people there finishing up. Wasn't asking to look around just for your employee to take my cash. They told me to go to guitar center. And guess what I will
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August 2023 by Bob Mitchell
Had my electric guitar restrung there. Very reasonable price great work, and excellent advice picking out new strings.
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August 2023 by William S.
I have bought multiple instruments from this location and have taken lessons, as well. The people are so nice and accommodating. I would recommend them - particularly for newer musicians!
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August 2023 by Jodi S.
This is the worst company possible to rent your instruments from. They have no support if there is an issue. They do not respond to customer needs or complaints. Very slimy business practices. I have paid off my instrument over 2 months ago and still have not received the certificate of ownership after multiple attempts with calls and emails to their company. Literally, do business with anyone else if you value your money or your time.
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July 2023 by Taylor P.
I'm seeing some bad reviews on here, and I honestly can't speak for anyone else. But, every time I have walked into this store I was always greeted and felt welcomed in. I brought my uncles acoustic guitar he bought me before he passed in because one of the strings were missing. The young lady in there not only smiled and gladly fixed my one missing string, but did it free of charge. Of course I did buy a new box of strings. I tipped her a little something because I was so grateful . I hope the store takes peoples reviews and makes it a better experience for the ones who didn't have such a great experience here. After all, we all could work on improvement here and there. Overall, I like going to this location over the others .
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May 2023 by apple shampoo
Not much to offer but they have the essentials which is nice. They were friendly enough. I'm sure if I played more brass and woodwind, I'd appreciate it more. They had what I needed, just nor much to choose from. I'll go back.
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May 2023 by Michelle Clarke
They exceeded my expectation. I needed a guitar string and they installed it and tuned my guitar right on the spot. So nice
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April 2023 by Ashley F.
Good beginner store with helpful staff. You you are an educator they have good discounts and can get things shipped to store with ease.If you are looking to rent for student grade instruments it's a great place with good instruments for the price.
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February 2023 by P R.
Went to this store to get an instrument serviced. Wish that I had good things to say about this establishment but I don't have anything nice to say at all. There is a serious lack thereof in this place, the people that work there seem to really dislike working there and it shows in every aspect of their demeanor. The instrument sat in their store for a month before it was sent out to be serviced and the only reason they remembered to send it out was because I called to see if it was ready and they realized it had never been sent out, (no apologies) when I finally picked it up the instrument was not in working condition, had to bring back for another 2 weeks and when you speak to these people they seem to be in another zone the atmosphere there is one of doom and gloom, never seen anything like it! I gave it 2 stars because I'm so happy I never have to do business here ever again!!
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February 2023 by Jeramfel Cordero
Very helpful and knowledgeable staff. Good vibes from the moment you walk in.
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February 2023 by David B.
DO NOT BUY FROM THEM!!!!! I bought an accordion and paid for two day shipping since my fathers birthday was in 3 days and I wanted to surprise him. The instrument was delivered 5 days later and BROKEN. I returned it to the store and they did not refund the 2 day shipping. How a music business could be so pathetic about the quality of its instruments and customer service is beyond me.The people at this location are nice tho, the organization is horrible
