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March 2024 by Taylor Thanos
Great customer service and positive attitude
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March 2024 by Jasmine Lee
Great experience! People were all very friendly and knowledgable. Answered all my questions and helped me make decisions that would best fit my needs.
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March 2024 by Jeff Motsinger
Overall the experience was fine. Staff was pleasant enough. My biggest complaint is that I was charged for a test and that there was not a clear, concise “hey this test is $39 dollars. We recommend it” so I could make a decision if I wanted to do that or not. I ended up getting to the end and they are like oh it’s $39 and I ended up coming out of pocket. I was quite disappointed at the lack of transparency from a financial standpoint.
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March 2024 by LaToya Lloyd
Ms Laura was a wonderful person and helped me through my journey of finding my first pair of frames . I highly recommend her services
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March 2024 by Kathryn Johnson
Laura was so helpful and friendly!
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March 2024 by Dawne Howes
I’ve been a patient at this location for several years. Dr. Virnig is always wonderful, and Laura was stellar in working with me to pick out the right frame for my new glasses. I usually hate shopping for glasses, and she made it fun!
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February 2024 by Darlene Small-White
Laura is amazing. She was very efficient in helping me purchase my contacts. Her smile is infectious. I look forward to seeing her when I go to my appointment.
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February 2024 by Hayden Nielsen
Everyone, especially Laura was very kind and helpful!
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February 2024 by Samantha Mallard
Love the staff here. The doctor is thorough and answered all of my questions, and Laura indulged my fashion sense and helped me find the right frames and made the shopping experience such fun! And the music was good!
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February 2024 by Jason Henderson
Laura gave such great care. Very helpful and will return!
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February 2024 by nina moore
I am giving the positive stars for Dr Wells. and the other Dr at this location.However for their front desk office worker SHANICE every visit i have came in for or interaction with her on the phone is nothing but rude. poor attitude towards customers and poor customer service in each case i have been there for a vist. if you dont wanna do your job and dont like dealing with people i advise for you to find a better job that keeps you away from social interactions, no one has time for your nasty attitude. i come in being respectful but all you do is show disrespect and make the office you work at look terrible. She makes the whole visit a terrible experience with her nasty and negative energy.
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February 2024 by Allison Perkins
Dr. Wells is fantastic, I love his personality and I think he is very good at what he does, five stars.I am however finding it frustrating that I go to download my prescription for glasses and everything is missing but my LE and RE prescription numbers. I specifically asked for my pupillary distance so I can have it physically recorded on a form but I was given an excuse as to why they don’t do that by the woman who did my intake exam. Otherwise she was very helpful and efficient.Also two interactions with the front desk person along with reading the other reviews and I’m beginning to see she wasn’t just having a bad day twice. She comes across perpetually inconvenienced, uninterested, and unprofessional. When she ended a call with a customer where she she sounded nothing but exasperated, she and a salesperson started laughing and whispering. This was my second time at this location and I was honestly surprised she still works there since it comes across like she cannot wait to get another job.
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February 2024 by Melissa Brokaw Sorensen
Love the staff at the office - everyone is so nice! Laura is the absolute BEST at picking out glasses!!!!
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February 2024 by Beth Reichert
This was my first visit to a MyEyeDr. and it was a very positive experience. Everyone was very professional and very pleasant. Karla was friendly and efficient in prepping me for my visit with Dr. Wells. Dr. Wells was thorough in his examination of my eyes, answered all my questions and had good suggestions to maintain healthy eyes. Laura was extremely helpful while helping me order contacts and pick out a pair of sunglasses. Her opinions and adjustments to the glasses were excellent, and she was so personable!
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February 2024 by Hank Suhr
Entire experience from start to finish was smooth, efficient, considerate and educational. Dr. Wells was fantastic and an extra above and beyond recognition is deserving of Laura who was so helpful and patient. She literally helped me pick glasses out for 2 hours and was so kind. Thank you, I’ll be a return customer for sure!