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November 2023 by danny butler
Best place to goThey really do treat you like family and will take care of your needs
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January 2023 by Ray D (DJ Villain)
John and Travis at Next Step made my entire process from amputation to delivery of my prosthetic as good as it could have possibly been.They really care about their patients and it shows. They showed genuine concern for me and worked hard to get me the prosthetic I needed.Before that they did my wound care and once again I felt genuinely cared about. I wasn't just a number to them. I was a patient and in many ways, a friend.I couldn't recommend Next Step enough. Hands down the best experience I could have hoped or prayed for.Thank you Next Step!
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December 2022 by Darren Williams
My wife is an amputee of 11 years now and has had many struggles along the way with prosthetics and sleeves, etc. Next Step Prosthetics was recommended to her by her ortho doc. Awesome experience with them. Travis and John are wonderful and very attentive to their customers. My wife got in right away and Travis took care of all the paperwork with insurance companies, etc. Within a few days my wife was getting casted; a week later she had a test socket; a week later she had final fitting appointment and walked out with her new leg. All this taking place during the holidays and at this rapid pace was amazing. Many kudos to Travis and John for being an excellent provider for those in need of prosthetics. Would strongly recommend to anyone.
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December 2022 by Angela Price
I struggled with an ill-fitting prosthetic leg for years through a different prosthetic company. But a few years ago I was introduced to Travis and NextStep. This company is not only friendly but they are very knowledgeable in what they do and fast! NextStep is awesome and they go above and beyond for you.
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November 2022 by Anthony M.
I have been in the Charlotte area for just over a year. At this time, I have been a bi-lateral below knee amputee for 3.5 years. I have utilized 2 previous prosthetists when I lived in Portland, Oregon. I have to say that Travis and Jon take care of the client like they are a family member. I don't walk out of the office without having the modifications that supports all of my life functioning activities being perfect. If there is anything that needs to be adjusted, they always find a way to fit me into the schedule. Recently I had to get new legs made. I was so impressed with the latest technology that Travis has learned for his patients. At this time, they used the Ossur TT direct fit socket. This is where they mold a final socket to your leg and you walk out of the office with a completed leg. I had this process done for both legs. At this time, These are the best fitting, most comfortable fitting prosthetics I have ever had in my 3.5 years. I am so thankful for Next Step and the way they treat every client like they are family. They listen to what you want but also will tell you what you need and professionally explain to you why the solution they are proposing and how it relates to long term limb health and viability.
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December 2020 by Jim Potter
Travis and the crew at NextStep are very personable and professional. They are very accommodating and considerate of your hectic schedule as far as the many doctors appointments that new amputees will have. They truly could not have made this process any more trouble free. Thank you Travis and thank you NextStep for the mobility you have given me.
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December 2019 by Matthew Finney
I can’t even begin to explain the positive transformation that has happened in my life since I gained the help of Travis Barlow at Next Step Prosthetics. I’m a Partial Hand amputee that at the time had pretty much given up in terms of a Prosthesis. Despite problems with Insurance, Travis relentlessly worked to find a solution that would allow my right hand to function. He introduced me to a Device from Naked prosthetics that I thought was Awesome. Even though my insurance was denied, that didn’t stop Travis. He enrolled me into a Beta study for the company and because of his persistence, and communication with the company I was chosen by Naked prosthetics. After that Travis worked with me step by step for the custom molding and fitting process for the device. Fast forward 18 months and I’m back to living a FULLY functional life, working and enjoying my family. Now, I go to Hand Symposiums and Conventions across the United States for Naked Prosthetics and was even named one of their Ambassadors. I’ll NEVER be able to thank Travis enough for what he did for me. Not just because of the device I wear everyday but, because of the Hope, People and, the whole experience brought to my Life at his hands.
