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November 2023 by Alex Gregory
I had a great experience moving with North American. We moved from Charlotte to Boston and so we were working with EE Ward in Charlotte. They had one of their representatives come to my home and do a detailed inventory so that they could come up with an accurate estimate, which I appreciated. They were incredibly professional and responsive in all communications. Pricing was middle of the pack, I got numerous quotes. The movers themselves were incredibly courteous and professional and did an amazing job at moving our bulky furniture up a narrow staircase in Boston. They did an inventory of every item, and not one of our items was lost or broken. The only reason I didn’t give 5 stars is because we didn’t know what day our items would be delivered until a few days before, due to scheduling issues with the drivers. I believe this was out of their control but it did make things a bit more stressful for us as we were trying to figure out the timing of traveling to our new home. Otherwise everything was seamless and we would highly recommend them!
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August 2023 by Julie Aspacher
My move experience was great, from the in-home estimate to pick up and delivery. Jeff the driver had to scramble at delivery to find guys to unload my belongings after the original crew backed out/broke down at the last minute. I appreciate everyone's professionalism during my move, which is an incredibly stressful time. Many thanks.
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June 2023 by Jane Walker
EE Ward moved my parents to Charlotte in 2019 and provided excellent service to them.I called for a quote to move us from VA to NC.The entire experience was seamless and professional. They were able to keep me calm during a very stressful event in my life. From packing, to loading and finally the delivery, all went as planned and promised. I highly recommend this company. The General Manager even came out when they delivered my belongings to make sure everything was ok. Thank you so much!
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June 2023 by Google user
EE Ward moved my parents to Charlotte in 2019 and provided excellent service to them. I called for a quote to move us from VA to NC. The entire experience was seamless and professional. They were able to keep me calm during a very stressful event in my life. From packing, to loading and finally the delivery, all went as planned and promised. I highly recommend this company. The General Manager even came out when they delivered my belongings to make sure everything was ok. Thank you so much!
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May 2023 by Michael Dorman
I had a very difficult move across states and several changes on my side along the way. North American Van Lines was great to work with, they were always quick to respond and have a solution. The crews and drivers were all top notch. Clean, quick, and protected everything. Definitely will get my business in the future.
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April 2023 by Hannah Proctor
The movers were so incredibly nice and hard working. They had a method to their packing and unpacking.
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April 2023 by Kolleen Dickinson
Dawn was extremely helpful throughout the moving process; even after hours.
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March 2023 by Ranea Little
The entire team was extremely professional. I was very pleased with the entire process and experience. I would definitely use again if ever needed.
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January 2023 by Neville Cavendish
North American Can Lines - EE Ward took care of my move from start to finish. We could not have asked for a more professional experience. Our belongings were carefully packed and furniture wrapped in pads before loading onto the truck. When our belongings arrived everything was the same just as it left. We cannot say enough good things about the crew and staff. I highly recommend them and we have moved 11 times, by far the best experience.
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January 2023 by Jacqueline Thomas
Frank and AJ moved me over the Christmas holidays. Both gentlemen kept an attentive and helpful personality throughout the entire move, reassuring me that everything would work out in a timely manner, and even lifting my spirits at times. Dawn, calmed me down during some of the most draining, stressful and uncertain moments. What an amazing team of professional individuals! Moving is stressful and exhausting with many opportunities for things to go awry. I felt so lucky ? to have these individuals reassuring me that no matter what happened, they would be there to help me! Beautiful people inside and out with good hearts! Thank you for all of your help, it meant more to me than any words can express.
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January 2022 by Josh M.
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June 2021 by John M
Excellent in all areas. No issues found Would use again for my next move
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July 2020 by Michael Keck
Were promised and contracted to a 'must have' delivery date that we were informed at 8 PM the night before the pick-up that they were not close to meeting (missed it by 3 weeks). They were completely unresponsive to the problem (we finally got word at 9:30 PM the next day that there was nothing they would do). Currently looking for grounds for a law suit.
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April 2019 by Jessika Jacobs
I used EE Ward and North American Van Lines for my recent move and they were wonderful all around- from the lady who set up my move and the movers that came and moved me. My moving team consisted of James, Michael and Dan. They was very respectful, polite and very attentive and got everything done in a timely manner with no damages. They arrived on time and worked very hard from the time they got there and until the job was finished. I would highly recommend using them if you need to move. Thank you EE Ward and American Van Lines for the great move!
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April 2019 by Monique Wingert
EE Ward/North American Van Lines has been a loyal move equipment customer. A great company to work with! - Moving Equipment Rental, Inc.
