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April 2024 by 5ive Anubis
My visit at the Urgent Care in Waxhaw was horrible. The receptionist and my nurse were amazing, but the PA, Kathy Crump was a nightmare. I overheard conversations she was having with staff just outside my exam room I shouldn’t have been privy to. As the only provider on site, I can understand being slightly overwhelmed, but upon entering my exam room, Kathy made it feel as though she really didn’t want to deal with me; and it was written all over her face. She seemed annoyed at best. As a patient, I should never be made to feel as though I’m a bother. After all, the provider chose this profession. In addition, Kathy reprimanded staff in front of me, which made me feel completely uncomfortable. When one is already feeling ill, the last thing you want to feel is uncomfortable. When a potential diagnosis already has you feeling anxious, a PA with a disgruntled nature definitely doesn’t place one at ease. I would rather drive an hour out of the way in extreme pain than to come back to this location EVER again. Visit at your own risk.
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April 2024 by Karla Alcaíno
Excellent place, very fast service and they also performed tests on my daughter to give her adequate treatment. Thank you!
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April 2024 by Lori Eichler
Easy to schedule, seen quickly!
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March 2024 by Rick McClanahan
My wife and I were very pleased with the care that was given to me. Dr. Gavigan and of the medical team were friendly, caring and informative.
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March 2024 by Skylar Harman
Rude, unprofessional front desk staff and “MA” would give them zero stars if I could
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March 2024 by Cynthia Baker
Clean professional timely
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March 2024 by Peter James Forbes-Smith
Timely and efficient service. Competent and knowledgeable PAs, but no doctors visible or apparent.
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March 2024 by dave kitterman
professions, caring care
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March 2024 by Leah Palmer-Licht
My providers Faith and Lori were great
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March 2024 by Cindy McCollum
Office was clean - people were friendly - took time to explain things in detail
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March 2024 by Jaclyn Trojan
The front desk staff and nurses were so kind when I went to this Urgent Care with my 1 year old son last night. They helped us get checked in and seen very quickly. I am so appreciative for all of the women who were working there.
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March 2024 by Briel Dotson
This location is very nice. Friendly staff, very clean office. I would definitely come back here. I had a 30 minute wait with an appointment, but I was informed the whole time of the schedule
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March 2024 by Shirley Jackson
I recommend this location for Limited wait time and excellent patient care.
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December 2023 by Mee Me
As it relates to the health care industry, individuals who work in this particular field take an oath to care for people that entails being respectful to patients no matter how you may feel personally. I sat waiting to be seen and witnessed a patient walking out because she couldn't pay her co pay. There's barely any privacy but there should be something placed in the works to protect patients and the conversation they have with the desk staff. The young lady talking to this patient told her she needed to pay $100.00. The lady looked extremely ill and could barely stand and had to leave. I wish I had $100 to spare to give her because what if she walked out that door and something happened to her because she couldn't be seen. The young was was rightfully doing her job but at the same time it's not what you do but how you do it. Then she begins talking to her colleague in an ill manner about the patient not being able to pay, that's what resulted in me typing this review. It's not what you do but how you do it. Everyone is human and should be treated with a level of dignity and respect. Sad that people work in fields with no passion or empathy. I pray that lady gets the help she needs.
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December 2023 by pramodch3
This location admin staff (not doctors) are very smart , they are hiding negative reviews and keeping only positive reviews to fool peopleYesterday I left a review about their admin staff and it is not showing at all under reviews.Anyway best of luck to people who wants to go to this location!!!!
