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April 2024 by Lynne Moore
The friendly desk clerks were very kind and personable and the doctor was very thorough and caring. Being from out of state, I really appreciated the great service. I can recommend them to anyone who needs urgent care.
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April 2024 by The Rispolis
Despite what the website and the sign on the door say, they refused me as a walk in for a strep swab at 7pm stating they don't take walk-ins anymore .
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April 2024 by Cindy Burns
So easy, fast and really nice people. Made a reservation, got there early and they took me straight to patient room. Saw PA, discussed problem, had labs done and then out the door… I was done in 15 minutes. Awesome team of people. Thank you!
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March 2024 by Joe Hopkins
Quickly stitched up my basketball injury. Very friendly staff.
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March 2024 by Amanda Padilla Marquez
Efficient, friendly service, very professional! Everything was explained to me in detail and the provider I saw, Christina, was kind and informative.
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March 2024 by Hannah Avalos
Begged for help in October. Was in so much pain. Never gave me anything
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March 2024 by Heidi Christina
This is a wonderful service I was very satisfied with both the intake nurse and Dr, I would definitely use again
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March 2024 by Sunny Lou
From parking, registration, waiting time, an immaculate office, kindness and professionalism, everything and everybody were wonderful. Moreover, the Assistant and the Doctor listened to my concerns and heard me. I would return to this office.
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March 2024 by mark rupp
Horrible experience. We had a virtual visit at 11am and based on the recommendation of the Physician on the virtual visit, we made an appointment to be seen at this Novant Urgent Care facility so they could listen to her chest. We took the first available appointment at 5:15. As soon as we got there an "emergency came in". They came over and told us to go to an emergency room, because she was having trouble breathing. However, she wasn't having trouble breathing and never said she was having trouble. They began to argue with her and said we needed to go to an emergency room. She told them she wasn't having trouble breathing, and she would wait. They said no, they wouldn't have time to see her since someone was brought in ahead of her even though we had an appointment. They then refused to give there names and told us to leave. We wasted 6 valuable hours between the virtual visit and our physical visit and they couldn't have been any more rude or thoughtless. I will never go to a Novant Urgent Care facility again. Cathy Krump, the PA couldn't have cared less. Got her name off the board.
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March 2024 by Carlos H Montoya
My son had an injury in his toe and we recently visited this Healthcare Clinic as a walk-in patient, and unfortunately, it was an incredibly frustrating experience. Firstly, the wait time was excruciatingly long. Despite being a walk-in patient, I waited over two hours before even being called in for my appointment.Moreover, the person at the front desk showed shocking rudeness. Instead of showing empathy or at least basic courtesy towards the patients waiting, they seemed more interested in chatting with their colleagues and ignoring our presence. When I approached them to inquire about the delay, their response was dismissive and lacked professionalism.
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March 2024 by Deidra Owens
Marchell is a caring compassion provider. She takes her time and genuinely listens to you. My experience was exceptional from the moment I walked in, from the front desk to the RN to seeing Marchell. Thank you for such a wonderful team.
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February 2024 by Floriana R
Very nice staff. Dylan the PA called an xray technician that wasn't at the location specially for me. Treated me with respect and dignity.
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February 2024 by Dollbaby Steele
Everytime I come here, it's usually empty, yet it takes forever to be seen.
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February 2024 by Glenda Nowlin
Professional nurses and doctors, clean and quiet environment, efficient and explained everything . I was able to be seen within 30 minutes of booking a walk an online appt . I was nervous since my primary doc was out on maternity leave, but the experience was great all the way around. Thanks to everyone who helped me there
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February 2024 by Kenneth Nordt
Friendly. Highly efficient. Short wait time
