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December 2024 by Caroline Keys
I love the location of this studio! Right in the middle of everything you need without being too busy. They even validate your parking🧡 when I lived in the apartments across the street it was so awesome to be able to walk to the studio and get my workout in!!
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December 2024 by The Community Policing Project
I absolutely love this location! The entire staff is so professional and always welcome you with such warm and inviting greetings. I always get an excellent workout here with every coach. This location always goes above and beyond to show concern and support for your health and well-being!
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December 2024 by Cirene Levandoski
Orange theory it’s the best workout for me! I love the location at Railyard, it has more space than other locations I have been and it has 4 showers! For those like me that work out before work it’s perfect! I just wish they had more 3G classes as they are more dynamic!
Shout out to coaches Frank and Lex, their workout are the best! Great music taste and great motivational speaking!
Also! It’s time for a location to be open at Belmont! The closest one for me it’s half hour away! It takes a lot of love (and determination) to drive this long for a workout lol
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December 2024 by Alyssa Caron
I love this studio and the energy the coaches bring to the workout! The positive environment brings motivation for a great workout!
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December 2024 by Allison Powell
I have been working out at OTF Railyard for 1.5 years and love it! The coaches are all great and they are very supportive. 5/5 would recommend to anyone!!
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December 2024 by Graeme Eber
Have been a member at Railyard for almost a year and a half - great studio and staff!
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December 2024 by Ashley Weatherspoon
My fav studio in CLT!!! The people, the workout, the community it’s all great!
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November 2024 by Julie Zimmerman
I’ve been going to Orange Theory Railyard for almost four years now and still love it. I was never someone who liked exercising, though I would make myself to try to be healthy. Orange Theory is the first gym I don’t just tolerate but actually enjoy!
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November 2024 by Gabrielle Dowker
Such a fun class!
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October 2024 by Travis Price
Clean, spacious studio. Friendly, helpful staff. Good coaches with good music!
Update on 9/17/24
Reviews made prior to new ownership should be taken with a grain of salt because they don’t reflect the current reality.
I’ll start by saying I’ve seen a lot of studios (900+ classes in 10s of studios). As a longtime, loyal customer of OTF Railyard (since December 2019), it's incredibly disappointing to see how much has changed under the new ownership (@empireportfoliogroup). What was once a place I loved and trusted now feels completely different—and not in a good way.
First, the cleanliness of the facilities has noticeably declined. What used to be a spotless, welcoming environment is now often unkempt, which really detracts from the overall experience. It’s concerning to see such a basic aspect of the business being overlooked.
Additionally, it’s hard not to notice that the coaches I’ve come to know and respect over the years keep leaving, either by choice or because they’ve been forced out. This constant turnover really disrupts the continuity and trust that made this place special. It feels like the new management either doesn’t value or doesn’t know how to retain their best people, and it’s affecting both the quality of the services and the atmosphere.
To make matters worse, the equipment and technology are constantly breaking or malfunctioning, and it doesn’t seem like repairs or updates are a priority. This is not only frustrating but also inconvenient, especially when customers rely on the functionality of these resources. After all, that is one of the main objectives of Orangetheory.
I’ve given the new ownership several chances, but each visit leaves me more frustrated. I hope they take customer feedback seriously and make the necessary changes before they lose more loyal patrons like myself.
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August 2024 by Shannon D
Great studio! Luke was awesome in helping navigate membership options and getting my account setup, go see Luke. Instructors are wonderful. Love this place.
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August 2024 by Delaney Hall
I love this gym! The workouts are fun and exciting, the facility is functional and clean, and the coaches and staff are friendly and welcoming. Thank you!
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August 2024 by Lexi Friesz
Had an amazing morning at this OTF location! Daniel was incredibly knowledgeable and took the time to walk me through the tracking process. He and Coach Maddy were both super engaging and friendly! Plus this location has the best layout of any OTF in the area. Highly recommend!!!
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July 2024 by Denise Monini
Orangetheory is truly a wonderful experience. I am not a morning person at all. However, I am getting up 3x a week to go at 6:15am. I am so proud of myself. I love the coaches and I love this workout!
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July 2024 by Lindsay Davies
Always love getting to take a class at Railyard! The energy is incredible as soon as you walk in the door and everyone you chat with makes you feel like you belong. You can't miss Coach Maddy and her next level playlists!!! Can't wait to come back next time I'm in CLT :)
