O'Reilly Auto Parts offers a mix of experiences for customers. Many employees provide helpful and friendly service, assisting with various auto needs, such as checking engines and changing tail lights. One customer appreciated the extra effort made by an employee, who explained the process of changing a tail light in detail. Another customer found the store had the battery they needed after visiting other places, and the installation was quick and efficient. However, there was mention of an employee who caused delays, impacting the overall experience during a busy time. Overall, O'Reilly Auto Parts is recommended for its customer service, though there may be some inconsistencies.
Dennis Mejia is a awesome employee he went to the extreme to help me out. You guys are lucky to have him as an employee
October 2025
Great customer service from the two men that worked tonight (10/28). They were both very professional, and went above and beyond to help me with a part and products for my car. Highly recommended!
October 2025
Great service best of all they can take care of you in spanish and english with no problem they make sure you leave with all you need to make your repair complete .. parking is always available for there customers even though it a private strip mall with private parking
