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December 2023 by Shaneez Parson
So I am a very punctual person. I am normally 10 to 15 minutes early. So today I had an 2:50 appointment w/ J Riboh. I called the office around 2:30 because I noticed the roads were on a one way situation. I called to say the latest I would be at office would be 3:10pm. I received a call at 2:55 asking when would I be arriving, again I said no later than 3:10. I was told you may have to reschedule, I said if I will need to reschedule them that needs to be done now over the phone before I show up. So to make a long story short, I'm in the parking lot at 3:03. The first level is for the doctors. I had to park on the third level. I walk in and I'm standing at check out. It's 3:07pm. The first lady just looks at me,the other chick was talking to another worker. So the moral of the story is I was 2 minutes late and was told to reschedule. That is the worse customer service I've ever received. I used to think so highly of orthocarolina,used to recommend people to go to them. This place no longer has my support
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November 2023 by Shirl Briggs
So whoever is reading this, even you, Miss Margaret Lynch I love you so dearly thank you for having me feeling better for those who again who’s reading this I have been geting injections in my knee for arthritis and honey you talking about some one feels so good I’m so grateful for her. You are such a great doctor, you are in the right field you put love in your Work your conversations are awesome you Lights up my heart when u smile you are the best after all these years I have been trying to find someone to get my knee better And you were there the whole time God bless you and your family. Oh, and happy holidays to all.
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November 2023 by alexis garrison
Your care was beyond aweful. I have never been treated so poorly by a professional physician in my life. I didn’t feel heard by you, your PA behaved as if she was scared of you. She was nervous about communicating my needs to you. You were very rude and your assumptions for narcotic pain relief was disgusting. There is no need for you to tell a patient in pain that you don’t work with non narcotic forms of relief. Also you should NOT tell a new patient that you will only prescribe medications to those in which “you had sliced them open yourself” and yes man that is word for word. I’m not positive what your intentions are since you didn’t listen to me and my complaints of pain and or injuries. It was wrong to suggest all you did. And also to show me the braces for wrists for carpel tunnel when the issues are in my elbows and also telling me to buy them on Amazon instead of your office providing what was necessary is atrocious. Would you be ok being seen by a physician and treated poorly. Bet NOT. Anyway thank you for the horrible experience Dr. Erika Gantt MD
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November 2023 by Dwayne Wilson
Dr. Riboh and associates are seriously top of the line. Caring, patient, compassionate, helpful, knowledgeable, and most of all kind. If it wasn't for this group of medical professionals, it's dubious the same care would have been matched, elsewhere. Thank you.
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October 2023 by Ren M
I have come here on several occasions and have had exceptional service at the OrthoCarolina Sports Medicine Center. The staff was genuinely caring, attentive, and patient.Jeff Debowski is one of the best PA's I have ever worked with.
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October 2023 by Z Z
I have had to be treated at OC 3 times. Twice were surgeries. Scott Burbank is the only one I know who has compassion where the rubber meets the road. Let me drill into your bones and give you gabapentin and you'll be insulted and livid, as any reasonable person would be.Monopolistic and pathetic pain management. Fly to Boston or Chicago.Terrible experiences 2 out of 3 injuries. Bad odds.
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September 2023 by Kaci Kitt
I very rarely post 5 star reviews but this place has been great to me. Listened to ALL of my worries and questions. I had been denied care by Naval medicine for my hip for 2 years in constant pain. Dr. Dabowski and his team got me into surgery and immediately fixed the issue. I also wanted to thank the kind female blonde x ray tech that handled my service dog during my x rays with such professionalism! Plus, my service dog absolutely adores Dr. Dabowski and I trust anyone my dog trusts. I was in great hands here.
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September 2023 by Warren Bobbitt
I was 12 minutes late and they said I was going to have to reschedule. Doctor had surgery today so he was on a tight schedule. I guess it doesn't count when you have to wait in the waiting room or once back in the office and you have to wait. We have to take time off from work. And now I'm looking for a different doctor. Parking bad and the entrance is not clearly marked. I 1st went to the wrong door because it was the door near the entrance leading into the parking deck.
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September 2023 by Scott Sappenfield
Matt Dobler and Dr. Fleischli are the absolute best in the business. What a team. Seriously, I can't put into words just how appreciative I am of both. They are always happy to take any questions you might have, no matter how trivial they may seem. They always put the patient first. I am so lucky to have seen them when I had my recent injury! Scott
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September 2023 by Nancy Treadgold
PA Jeffery Dabkowski was excellent. Took the time to review my 2 separate issues. Thoroughly explained what was going on and how to remedy the issue...nice guy too. Highly recommend
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August 2023 by Rand Altemose
Dr. Piasecki and his staff were efficient and pleasant. Dr. Piasecki explained my problem in detail and appropriate management options with plenty of time for questions.
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August 2023 by Jennifer Murphy
Recently went to ER with a broken toe. I went to a Novant hospital and assured them I would set up a follow up with my ortho (I have used Orthocarolina for many running injuries). My appt was for a Monday. Friday morning I get a phone call. Ortho staff told me they will cancel my Monday appt if I don't pay the $30. I owe. First the agent gave me a date that I was no where near ortho. Then she backed up to a 2018 $30 copay I missed. 2018! Seriously that is on YOU for dropping the ball. She then tells me I need to give her my charge card number in order to keep appt. No sane person will do this. So I call Ortho. Yep all true however I got a little more info. No, I can not pay at time of service because.... the 2018 is on the old billing system. . I am on vacation, I can not access my files to make sure that the claim is accurate. Please note, I have used this group several time and they have gotten thousands on dollars from both me and my insurance. I told the agent, I will gladly pay Monday. I hung up. Went on portal. THEY CANCELED MY APPOINTMENT. so now, I am walking around with a broken toe (big toe) and cant be seen by any other doctor (clearly not an Orthocarolina) until September. The fact that this place has hostage fees is quite gross. $30! That when system changed, they failed to send a late bill. After 5 years, their office staff incompetence has cost me medical careUpdate: I signed up for portal, to contact business mng.. and what do I see? My appt. Now the appt is no longer on the MyChart but on Orthos portal. Se fear tactics? What if I didn't show? A fine? I am assured the doctor I will be seeing is excellent. However the office staff zero stars
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July 2023 by Wendy Ninteau
Our son tore his right ACL & meniscus at 13 yrs old and then his left at 15 yrs old. We were blessed to have Dr. Riboh for both surgeries. He is the absolute best at what he does and would highly recommend him!!
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June 2023 by sandra clory
Sometimes we don't always immediately need to be Advised, Diagnosed,or ?? directed,There are times that we just need to be considered ?, as people w./a ? &?'s and just be listened to and heard.That's so important Sometimes & helps work towards faster healing.It's what I've found, discovered & experienced atOrtho-Carolina Sports/Medicines to be fulfilled & helpful & oh so rewarding especially for us clients & patients alike.
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June 2023 by Ally Shifflett
Matt Beam helped me with my broken shoulder after urgent care missed the break on the X ray. He is very kind and welcoming. I’ll be a patient forever at Ortho Carolina! I love seeing Cindy at the front every visit too. She is so sweet and caring.
