OrthoCarolina University provides great service and expertise. Patients report feeling safe and appreciate the structure, kindness, and respect shown. The doctors, including Dr. Bates and Dr. McBride, are described as excellent, knowledgeable, polite, and refreshing, with a good bedside manner. They listen to concerns and provide the right diagnosis. The staff and crew are the best, welcoming, helpful, professional, sensitive, supportive, nice, and proficient. The office and facilities are clean and pristine. Experiences from check-in through examination are consistently great, with patients seen on time and their concerns addressed. Many would highly recommend the practice.