Palace Auto Sales is a highly recommended dealership known for its professional and friendly service. Customers praise the staff for making the car buying process easy and worry-free, often holding vehicles for several days to accommodate buyers. The cars offered are of good quality, with many matching Carfax reports and exceeding expectations in upkeep. The dealership provides reliable, reasonably priced vehicles suitable for both personal use and businesses. While some reviews mention a lack of detailed repair history, overall, customers feel welcomed and taken care of by the kind employees. Many customers have had positive experiences, whether purchasing a used Mazda or a work van for a business, and appreciate the fair prices and excellent customer service. Palace Auto Sales is considered one of the best dealerships in the Charlotte area, with many customers planning to return for future vehicle needs.