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September 2022 by Ron Nomad
Made a commercial reservation. I went to pick up the truck, I walked into the office, I attempted to greet the elderly lady at the front desk, I was met by an arrogant attitude. I was asked to put a mask on, of which I did with no complain. She than asked for the name on reservation, I gave it to her, reservation was questioned she continued to show a nasty attitude. Long story short she continue to argue and to speak to me in a condensending tone. It was so unprofessional I told her to cancel my reservation and I walked out. You should never make the customers experience at your business so toxic as this woman did. She needs to learn how to not value cutomers. Visit was on 12/10/2021.
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March 2022 by Elisa Derda
These guys are absolutely awesome! I reserved a 12 foot truck for 9am. I couldn't get it until almost 5pm. When I got there all they had was a 16 foot, and they gave me the same price!
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December 2021 by Ms Kat
I like the fact that they are consistent with staff. I work with Mack each time I go there. His customer service is outstanding. I don't even check other rates or lower rates because they are always consistent and provide excellent service.
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December 2021 by Nomad Wolf
Made a commercial reservation. I went to pick up the truck, I walked into the office, I attempted to greet the elderly lady at the front desk, I was met by an arrogant attitude. I was asked to put a mask on, of which I did with no complain. She than asked for the name on reservation, I gave it to her, reservation was questioned she continued to show a nasty attitude. Long story short she continue to argue and to speak to me in a condensending tone. It was so unprofessional I told her to cancel my reservation and I walked out. You should never make the customers experience at your business so toxic as this woman did. She needs to learn how to not value cutomers. Visit was on 12/10/2021.
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July 2020 by Christine Robertson
Great customer service
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July 2020 by Robert Holtz
Reserved a truck weeks ago, confirmed three days ago and arranged movers for 9am... movers arrived, we were there but no truck!! They first told me I had travel to another location to rent.. then they said they would bring a truck... it will arrive 1 1/2 hours late and ruin my move out.. and move in as I had to cancel movers in the other side... thanks for making a stressful day much, much worse!
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July 2020 by Mirna Saravia
Truck rental experience was great and the storage at the location is so convenient!
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June 2019 by Dena Carr
Penske has the best value. Unlimited miles for one way trips. Uhaul was gonna cost me $650. This was under $200. Truck was newer with back up camera and cruise control. Will be going there next time I move. Totally worth it
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December 2017 by Jason H. West
Gave me a dangerous truck with severe flat spots on both front tires. Truck stopped running because of that diesel fuel additive ran out so I was broke down in this dangerous truck on the side of the road (with my poor aging cat) in 90 degree weather for over an hour. Penske's answer to my problem was to insult me like I didn't know what I was talking about and shouldn't be driving such a big (26ft) truck. I've never had a more negative experience and will never use them again. I told them to keep their measly $75 kick back......
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October 2017 by Charles From the USA
My truck broke down but they brought another truck and hired movers to transfer everything