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March 2024 by Davie Hinshaw
Danielle and the staff at the “Groom Room” are the best. Desi enjoys the experience.
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March 2024 by Morris Reed
Great job as always grooming my Yorkie
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October 2023 by Meredith Campbell
always have a positive experience with this location! I've been a couple times and the workers are always very helpful asking if we need help finding something. I have a broken foot and am in a boot and they even asked if I needed help getting the dog food to the car!They seem to be well stocked, they've always had everything we are looking for. They have supplies for cats, dogs, fish etc. it seems to be a clean location and it's very conveniently located. Will be back!
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October 2023 by Omar Plumey
My experience at this location was above average, but the aquarium section was a bit below par. It was like a Finding Nemo outtake, with dead fish floating about and dirty tanks. Other than that, the store was clean and the staff was friendly. I would definitely recommend this location, but maybe skip the aquarium section.
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October 2023 by Jill Jones
I love PSP. The employees are great. Good selection and if you sign up they have legit deals and coupons!!
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October 2023 by Omie Plumey
My experience at this location was above average, but the aquarium section was a bit below par. It was like a Finding Nemo outtake, with dead fish floating about and dirty tanks. Other than that, the store was clean and the staff was friendly. I would definitely recommend this location, but maybe skip the aquarium section.
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September 2023 by Pat W.
I always have dealt with such helpful people at this store. Yesterday was no different. My pups love visiting this store too.
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August 2023 by Michelle Jackson
I truly live pet supplies plus. Why is this only my second visit. I should have been shopping here years ago. Friendly and knowledgeable staff, great location, awesome sales, along with good fair pricing and the best dog food. I couldn't ask for more.
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August 2023 by Morgan Pen
Terrible place to work. Management will promise you more for YEARS then fire you when they can't squeeze more out of you for $10 an hour. Just look at the reviews on Indeed. Pet care is almost nonexistent. There's a reason only teenagers work here now - anyone who knows better has left. Martin and Katie should be ashamed of the operation they're running and that they've fired hard working employees who have worked for this company longer than they have. They will fire you and hire someone new for less. Anything to make an extra buck!EDIT: The "issues previously discussed" were being late due to emergencies (deaths in the family - two back to back in a month), car trouble, and demanding better pet care (because management ALSO just fired the ONE PERSON who was over pet care and doing the majority of the work). I was not given an adequate warning, just let go on the spot after arriving late (because my vehicle literally would not turn on). Management were aware of these personal issues and expressed that they would work with me - then I was told to leave.This is the treatment I got after years of covering for other employees, not taking any pay raises, and being promised a salon position AT HIRE that never happened because they wouldn't hire an adequate replacement for my prior position. You do NOT care about employees. Go to hell.
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August 2023 by C B
Quite possibly one of the worst website experiences out there. Geocities seems sophisticated and useable compared to their site. The people in the store are friendly enough, although I seem to never get my rewards for my purchases. If it wasn't for the local stores, they would cease to exist.
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August 2023 by Emily T.
We have purchased food for our cats at Pet Supplies Plus for many years and we are always very pleased with our purchases. Their customer service is outstanding!!!!
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August 2023 by Salma M.
It sucks that this location is on my way to and from the gym because I will never go back. I walked in and the staff were nice in the aisles but there wasn't a soul at the cash register. Then a young lady comes out and immediately announces that she's on break. I was going to ask if there was another cashier, as I could see she was on break. No need to be hostile but also thanks but no thanks to this location.
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August 2023 by Lisa Healy
My old man (Shepard mix) is 14 years old and HATES having his nails trimmed! I've been bringing him to Gracie for the last 6 months, and now he races to the grooming area instead of bearing off left and right! LolHe has black nails, so a challenge to start, but Gracie takes her time, creates just the right environment for him, and does an amazing job!! Especially if you have an anxious or older dog, I highly recommend Gracie!The whole staff at the Carmel Commons location is extraordinary. It's always a pleasure to shop there.
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August 2023 by Mara O
Prices have gone up so much lately and service has only gotten worse. There only ever seems to be one cashier up front but employees standing around even if it's busy? Also the animals seem kind of poorly cared for lately. Alge on all the fish tanks and not many fish available. Birds that look sick. My money doesn't seem to be going toward anything useful so I won't be shopping here anymore
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August 2023 by f y
8/3/2023 little Maltipoo name bear after waiting 5 hours for grooming went to the store to ask if he was ready the black girl told me i guess she was the manager there in annoying voice that bear was nervous and he want to pee multiple times and his too old for them to grooming so this is the last time you bring him there bear is old yes but healthy he was just scare after 5 hours of waiting on the way out the guy at the register yell at me you want to leave a tip i even give them 5.00 tip which I regret later never again going back. treating me like a dog I think most of the 5 stars that this place as are fakes. do not respond to me I don't want anything from your store apologies or money back you go to hell owner
