PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products both in stores and online for a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals such as guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations offer additional services like dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The staff at PetSmart are generally described as kind, helpful, and dedicated to caring for animals. Several reviews highlight the exceptional work of groomers, with mentions of employees who give great results and make pet owners feel comfortable leaving their pets in their care. Customers especially praise groomers for their skills, friendliness, and personalized advice. However, some frustrations are noted regarding wait times and the availability of staff, with customers suggesting that hiring more employees could improve the shopping experience. Overall, PetSmart is appreciated for its wide product selection, caring employees, and range of pet services.
The ladies are fabulous !! They are so professional.
February 2026
Usually love this place for grooming my dog but they left cotton balls in his ears. I know mistakes happen so just leaving this here for a gentle reminder
