PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals like guinea pigs and hamsters. Customers appreciate the convenience of shopping online with the option to pick up in-store within two hours. Many locations offer dog training, grooming, boarding, Doggie Day Camp, and adoption services. Reviews highlight the exceptional grooming services, particularly the care and attention given by staff members like Emily and Tara. Customers express gratitude for their gentle and loving approach, especially with anxious pets. One dog owner noted how Tara made their dog, Phoenix, feel comfortable by adapting her grooming techniques to suit his needs, even working on the floor to ease his anxiety. Another reviewer praised Tara for her careful handling of a dog with special needs, resulting in a beautiful grooming outcome. Overall, PetSmart is recognized for its friendly employees and well-stocked inventory, although some customers wish for the addition of self-checkouts to enhance the shopping experience.
I just want to take a few minutes to shout out the manager with the dark brown hair. She was super customer oriented when there was a problem with my order and she provided top-tier service. I will definitely continue going to this location because of the way I feel valued as a customer.
November 2025
I've used them for grooming for 7 years. I like the groomers very much. The price for a 20 pound schnoodle is now $93, which seems high.
September 2025
we took our puppy to the groomer for the first time, and we were pleased with the result of the haircut and the staff's attitude towards both the puppy and us. thanks to Madilyn and the team:)
