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October 2023 by Lor D.
Customer service is severely lacking, as I have reported the same incident seven times without success. Unbelievable
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October 2023 by Stephanie Adams
I’ve been a customer at Piedmont Advantage credit Union for quite sometime and I can see and feel the difference of how you are treated ever since Mary Vitale has left. Miss you Mary
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May 2023 by Joanne Blank
Had the pleasure of working with Dorie Rickard to assist my daughter and get a loan for her first car. Dorie was so friendly, helpful and professional! She made a life changing event smooth and a great rate to boot! My daughter will be a member for years to come!
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March 2023 by Glen Warren
All the features of a traditional bank but with usually lower intrest rates for borrowing. Not for general public its for members of aviation employers.
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September 2022 by Faith
They're very knowledgeable about service offered.
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September 2022 by Cynthia Young
Mooresville office personnel very nice.
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August 2022 by Seth Smith
Filled out a Will to get notarized. Took it in to their notary. This rude, blonde old bitty didn’t greet us. She walks right passed us and sits in her office. She said she couldn’t notarize it because she couldn’t “verify to the best of her knowledge” that we are of sound mind. And because the paper didn’t have an official notary seal on it. I asked her if she had an example of this mysterious “seal” and she said “I can’t find it in my book.” Some people are just absolute careless idiots. We had to rearrange our entire schedule with our 6 month old and work to come down there only to be denied by some rude, clueless, nitwit…The only reason this is 2 stars and not 1 is because a dark-haired lady at the front was so warm and welcoming and kind to us and our baby. As for the other miserable joke of a “notary”…don’t even waste your time…she just needs to retire.
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June 2022 by Jarrod Russell
This BANK IS TRASH
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February 2022 by Deatra Thomas
I have been coming here for the past 7 plus years and everyone knows me it's like family and they are very close knit and let's you know when there is an issue with your account. I love them ?
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November 2021 by Jay Rivera
Great service in and out not always busy
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February 2021 by Daniel Newell
Walked in at 9am, saw sign that said shared members must use drive thru window. Was already inside and no one was at the drive thru or inside with 3 tellers looking at me. Had to go back outside and go through the drive thru. You would think that they would treat shared members the same as maybe one day we would open accounts with them. Not the case. On the other hand the tellers always give great service. Whoever makes policy should rethink this one.
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January 2021 by Latesha Daniels
Great bank Great Staff ver friendly
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June 2020 by BBB NB
Horrible bank,I don't know who to manage is but if you are close on the inside why not open all your outside lanes just common sense
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May 2020 by Leslie Evans
It is always in your extreme time of need that your greatest supporters are revealed and PACU has proven themselves to be just that - thank you! Being one of the new business clients for PACU we are excited to grow with them and they have been nothing short of outstanding as we work through all our needs. We wish you every success in your new growth and look forward to working with you!
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May 2020 by Ahikim H
Ms. Tomica Williams is the teller that made my decision and my experience that awarded her 5 stars on her pleasant greetings and professionalism. I did not noticed a changed in her character to receive below 5 stars. She has exemplified an immutable character every time I observed her. She is my favorite teller.
