Pilot Freight Services
Hours:
8910 Pioneer Ave D, Charlotte NC 28273 Hours
About Pilot Freight Services
Pilot Freight Services provides shipping and delivery for items from retailers like Amazon and Wayfair. Customers report the scheduling process is quick and frictionless. The delivery teams are described as amazingly professional, polite, careful, and communicative, coming exactly when promised. Their customer service reps are highlighted for being outstanding, friendly, pleasant, and for going out of their way to help, especially in coordinating returns or locating missing packages. Multiple reviews express that the overall service is seamless, top notch, and not common anymore, turning potentially treacherous processes into positive experiences.
Most Recent Reviews
February 2024
Scheduling of my chair was quick and frictionless and the delivery team was amazingly professional, polite and careful moving the furniture into our basement, even taking care not to scrape the empty box along the doorframe on the way out.
April 2023
Team 3 was awesome!! They were so friendly and brought my boxes into the home!! Thank you so much!
August 2022
Dealing with an item fr wayfair missing for a week and the only people whoHave helped are the Pilot reps. Thank you Angela and Lynn! You both have gone out ofyour way to help me . Glad to see good peopleStill exist because if it was up to wayfair I would have never found the package .
More Comments(35)
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