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November 2023 by Fabio Murillo
They have amazing customer service all throughout. They've helped with my home loan, heloc and open a money market account. I would recommend this bank to anyone.
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August 2020 by Jerry Withrow
I have worked with Kuki Ahluwalia, one of the managers at the Southpark office, for several years. She has gone out out of her way on many occasions to help me take care of my banking needs. I greatly appreciate the individual attention she has given me.
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May 2020 by Sue Nell Fuller
Wonderful Bank! I drive down from Hickory NC to bank with them because of the superior customer service. Brian, the manager is fantastic as are all the account reps and tellers I have worked with. I wish more banks would take a lesson from Pinnacle on customer service!
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February 2019 by Michelle
I have been working with them for few months and find a complete lack of consistency between associates. I wish they had better customer service
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January 2019 by Fresh Coat CLT
Always great, always professional!
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April 2017 by Laura Dower
Such wonderful personal and friendly service!! We will never go BIG bank again. The staff at Carmel Rd go out of their way to let us know of opportunities to benefit our family and investments.