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March 2024 by Elizabeth Gonzalez
Absolutely ridiculous!! Pizza says delivered but it's nowhere in sight. Called the store been on hold 10 mins with no answer!! I was charged over 50 dollars for my food.Sherell one of the managers is a saint!! The more than 13 mins on hold was worth it. She remade my order, gave me the numbers I needed to contact the proper people and allowed me the opportunity to pick up my order myself this this time!! Thank you so much for great service!!!
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February 2024 by Michelle Dukes
I ordered two large one topping pizzas on February 18th. They were never delivered. I got a call from the DoorDash driver saying she had the wrong address and the store that I ordered from wasn't even the store that she picked up the pizza from. I got another call saying they could cancel the order and I said I would still like to order the pizzas and he said okay and they were still never delivered. My credit card was charged and I just called customer service to file a complaint. I can't even reach the actual store on the phone because when you call it goes straight to a call center. Completely unacceptable!
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February 2024 by Ashley Voss
This is supposed to be pan pizza. But I have no idea why it looks like this??
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January 2024 by Donta Jones
Food sucked!!! Workers sucked!!! Light skin manager she needs to be replaced expeditiously!!! She’s trying to be more of a friend to the bad employees than a manager!! And the workers all need to be replaced as well!!!! Service sucked!
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December 2023 by Neek H
Worst location ever. I ordered ahead and still waited 20 mins while the staff argued and hid on the back. They tried to hand me 3 pizzas not mine before finding mine. The guy working was more worried about selling drugs and providing blunts to random guys who bust in screaming rap lyrics. The girl in the black hoodie with the braids didn’t even want to help and stated that. If I hadn’t already paid I would’ve just left. People had been waiting inside almost an hour. The inside was packed!!! Worse experience ever
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December 2023 by Marlon Mendoza
Terrible experience because they called Pizzi to hit today they told me that it would be ready at 3:11 and when we arrived the order was not ready and then from there they gave our order to someone else and then they had to make the order again and He finally gave us our order, it was 50 minutes that we were waiting, what a shame.
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December 2023 by Woody Tison
Ordered large thin crust pepp and saus pizza and some chicken. Food came quickly but pizza was completely wrong and the chicken was rock hard. Tried calling back but was left holding 3 separate times.DON'T waste your time with this place!
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November 2023 by Matthew McFaden
Kamari and his team always do an awesome job. Food is always hot and fresh when I come to this location. Highly
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November 2023 by Billy Vest
Ordered simple delivery for one large pizza and an order of pasta - food showed up 41 minutes later than the expected delivery time and the food was cold and obviously was sitting outside of the oven for an extended period of time. There was zero communication from the store or the delivery service and at the end of the day, overpaid for cold, terrible food and will not order from this location ever again.
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November 2023 by Keisha Caldwell
Associate got my order wrong and had to wait on another pizza to come out then I couldn’t even get a soda for my wait very un professional and no customer
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November 2023 by John Horchak
Kamari and shirelle provided the service and quality of Pizza Hut that gave me a special feeling as a youth when we had family night out, everything that I asked was to my satisfaction and I was met with a friendly and respectful
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October 2023 by Christopher Matthews
I ordered a large pizza on 9/6/2023 through the Pizza Hut app along with a 2 liter drink. Food arrived by Door Dash but no drink. I called and Pizza Hut and the store was completely out of drinks at this location. No complaints.I Requested a refund for my drink. They stated I needed to go through Door Dash app, why? I didn’t order my food on Door Dash app, there is no current or previous orders. I learned this Pizza Hut has no more in house drivers and uses Door Dash for all deliveries. So after going around and around for 15 minutes about there is no way I can request a refund on door dash, the light bulb goes off in this young man’s mind. He offers me a store credit, I declined and request for the $3.45 back on the original card. His response, I have to wait til my manager comes into the store. Days and weeks go by. Still nothing. I contacted Pizza Hut customer support and filed a complaint. Got a nice email response, we apologize blah blah blah and someone will be contacting you to resolve the issue. Still no calls or responses. I called the corporate office. Nice person helps me and apologize blah blah blah and stated someone will call you. Still no call back. I called again and today… Pizza Hut keep the $3.45… I will never ever buy another pizza from any of your establishments world wide. May not matter to you but at least I’m communicating which is what you lack.
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September 2023 by Buda 1918
Why did you rob me for 25 dollars pizza hut? I just wanted a pizza I ended up with 25 dollars lost and no pizza thanks.
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September 2023 by Kyle Thompson
The delivery app is trash. They cancelled my order and it didn’t even notify me. So I’ve been waiting when I could’ve already ordered elsewhere
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September 2023 by Ox
I just had the worst pizza in my life today , the crust was like 10 years old