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April 2024 by Dajah Black
If I could give zero stars I would. I called multiple times with people hanging up on me. When I finally got through to some one he was so rude and nasty- wouldn’t let me get a word in and just talked all over me. Claimed to be the only person in the store and that they didn’t take orders over the phone. I tried to explain to him that I was just speaking to someone who told me I could place an order over the phone but the delivery time was 2 hours. The last time I ordered they got my order wrong and he gave me a $25 credit to use. I called trying to use it and it was the worst experience.
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April 2024 by Shia Neal
Service SUCKS!! Long wait times for no reason… can’t even get no one on the phone made an order at 8:30 .. it is now 10:30 haven’t received my order and been trynna get someone on the phone since 9!! Not only is the store service sucks the customer service line sucks what are they there for ??! If they gonna just transfer to the store or hang up in your face this is ridiculous! And of course when you go the the store there is NO CUSTOMERS in there so why is the phone holds so long ??!!! Ridiculous don’t order here
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March 2024 by Carolyn Guyton
The best
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March 2024 by Justin Frye
Left on hold for 30 minutes....no one answered back worst pizza hut experience I've ever had...to much work to get a decent pizza..very poor customer service
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March 2024 by Tamara Hicks
This was the absolute worst person I have ever dealt with .. supposedly a manager but would not give her name.. I ordered a hot honey pizza .. she said they did not have it .. I asked what pizza was comparable to what I paid.. she said a large pizza.. she claimed it cost more.. I called the location when I checked the prices.. no answer.. when i arrived .. I was told that the pizza was comp because it cost more without a coupon.. i told her that’s not what the website says .. she was hostile started yelling .. I asked for a refund .. she said no .. she commenced to screaming for a 20 minutes until the other customers asked her to calm down and give me my money back .. then she claimed the order was cancelled and wouldn’t provide proof or a receipt.. refused to give her name.. just kept saying come back tomorrow.. I asked to have something showing the order was cancel she refused.. refused her name.. just kept screaming and claiming we were hostile.. worst experience ever.. the other customer gave me the note she hand wrote saying it was cancelled .. I have never been told I can’t have myMoney back… just terrible and dirty location anyway.. bags on the floor.. just a mess.. had to take a picture of her because she refused identify herself at all .. the money wasn’t even there problem she was hostile and aggressive through the whole ordeal..
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February 2024 by address unknown
This place should be shut down. Who has a call center to order pizza ? I never got my order it took 6 calls and 6 people to tell me I never will get my order. He said I should not have placed an order on line.
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February 2024 by Shonta Griffin
Didn’t get my
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February 2024 by Cameron Becker
I had a problem with billing on an order placed from the Pizza Hut app. I tried getting help from Pizza Hut’s corporate number with no success. I was able to get in contact with Shahid who helped me resolve everything. He was very polite and took time to get it all resolved. Thank you very much! Pizza Hut is my favorite :) and 5-Star Customer Satisfaction. I appreciate your time used to help me.
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February 2024 by Ms. K. Wall
PLEASE DON’T EVER GO HERE!! SERVICE IS HORRIBLE!!! YOU WILL ORDER SOMETHING OVER THE PHONE WITH A CUSTOMER SERVICE REP. BUT THEY WON’T HAVE WHAT YOU ORDERED (PERSONAL PAN CRUST) WILL NOT CALL AND TELL YOU! TAKE IT UPON THEIR SELVES TO SUBSTITUTE IT FOR SOMETHING ELSE WITHOUT YOUR APPROVAL OR LIKING.. IF IT WOULDN’T HAVE BEEN FOR THE DOOR DASH DELIVERY GIRL I WOULD HAVE NEVER KNOWN!!!! THE WORST PLACE TO GET YOUR FOOD NASTY STAFF WITH NASTY ATTITUDES!!!!! STAY AWAY
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February 2024 by Pang Chang
Called three times to place a big order for the next day and they put me on hold for over 10 minutes each time, never coming back on to take my order. I’m taking my business elsewhere.
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January 2024 by Esteban Hernandez
Without a doubt the pizzas are good, on the contrary the facilities are old and dirty, more attention is needed to the building and furniture, the attention leaves a lot to be desired, the people who work there do it only to complete a few hours of work a week, I think they should try a little harder.
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January 2024 by Ms. Bentley
The food was icky and my cinnamon sticks weren’t cut had to eat it like a starving animal. Never going back there again.
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January 2024 by TIMEKA HOWARD
Had me waiting 2 hours ‼️I ordered a pizzas from this location don’t received it the manager was rude and hung up in my face and told me the door dish driver said don’t want the pizzas it’s really ratchet the manager was blk DONT ORDER FROM THIS LOCATION AT
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January 2024 by David Contreras
Always order comes incomplete be careful check your
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January 2024 by Kingston McDonald
Found hair in my pizza got the family box been on hold for 11min still won’t pick up so I had to leave this instead it’s a shame wanted Pizza Hut didn’t know they had these many bad reviews
