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April 2024 by Vinayak M
Not the best pizza I ever had. It is as toooooo soggy and not cooked well. I had to bake it again to make it better. When i got it home I could not even get the slice out. The toppings came out and the base stayed stuck to the box.
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April 2024 by C FICKERT
Ordered a pizza, meat lovers extra sauce extra cheese. Worst pizza ever. Showed up like they made a pepperoni pizza and forgot the meat so just threw it on. Called. Back and it was a call center. Transferee to store. “ thank you for calling Pizza Hit””! 4 calls and in excess of 40 minutes on hold still no answer. Horrible service, horrible pizza.Unbelievable. Look at the wait times!! I have NEVER EXPERIENCED such a lack of customer service.Call centers are trash and as an organization, FIX IT! Trash at best.
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April 2024 by Shonda Stanton
We used to have a great driver Heather, but it's been awhile since I've seen her. She was very friendly and our pizza was always HOT. What happened to her?!
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April 2024 by Назар Сергеевич
Low pick up ??????
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April 2024 by Zachary Herr
Had to wait 8 minutes in the store for a pizza that was sitting in the warmer and already paid for - and there were no other customers either! Pizza quality was also bad - sauce tastes like ketchup and the crust is just bread (missing the buttery crust that pan pizzas should have). Won't be back.
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April 2024 by Melanie Cashio
In recent years we have noticed that there is very little sauce on pizzas. Today we ordered extra sauce on half our pizza. There was almost no sauce on the whole pizza. If this is a cost saver, not a good idea. Pizza without sauce ... not good.
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March 2024 by Christian Parker
This is one of the absolute worst pizza hut’s I’ve ever been to. First my pepperoni pizza was missing pepperoni’s, then Rebekah (one of the employees) acted like it was my fault rudely. I will NEVER go back.
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March 2024 by Melissa Boyle
Absolute WORST customer service. Was cussed out with my 3 young kids present for asking if they did curbside pick up as my daughter was sick and I didn’t want to drag her into the facility.
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March 2024 by James Bonds
I order 2 pizzas and they prepared it wrong way both times ,I repite the order and the same mixtake again…they don’t care about the customer..
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March 2024 by Kevin Parker
Always good food at the hut
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March 2024 by Mary Brooks-Brown
My family loves the pizzas. ? I use this facility to throw pizza parties? at my adopted school in west Charlotte, Charles H Parker Academic Center. The children love the pizzas .? A shout out to store manager Janie /Janice (oops !? )for always coming through to help me get those pizzas ? to the children. Star facility and yummy ? pizzas! ? ?Kid-friendliness: The children rave about the Pizza Hut pizzas. ?
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March 2024 by Jessie Brown
The food was nice and hot in addition to being delicious. The Honey Hot double pepperoni is really good with just the right amount of
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March 2024 by Chito Chat
Pizza was undercooked. That’s always the case with store 521
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March 2024 by Jatin Patel
DO NOT ORDER FROM HERE... After ordering online, went to pick up and waited for 40min. Pizza toppings were just piled on and pizza was uncooked.Save yourself a trouble.
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February 2024 by Donna Mager
We have ordered pizzas from this Pizza Hut for years and it was always good quality. The last four orders have been very poor quality. I’m sorry to say this was their last chance. Will not order again.
