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April 2024 by Kristine Fisher
My sister and brought in some great stuff. Some designer, some not, but all still in style and great condition. They rejected every single piece just because it was last season and not newer! They were also extremely rude to us, as if we didn’t have any business walking through the door. It’s a joke. The items I saw on the shelves and racks were garbage! They were also overpriced for what they were. Never again and I won’t recommend them to anyone.
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March 2024 by danielle mills
The person that took my clothes was not personable. Also, when giving me thre instructions she spoke so fast I had to ask her to repeat. I also know they did not go through my bags. They took what was on top of one of my bags. Also, they was done within 20 minutes or so when they tell you it takes about 1 hour+. She also told me to take it to another Plato my stuff will probably be better there. I tried not to take this personal. I took the $18 and left. I will not return.
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March 2024 by A2 P2
Once &awhile I stop by to browse, have learned not to bother when it came to selling clothes however both the University and Huntersville locations sell items that are ripped, have holes and are stained. For the hoops they have people jump through for "wear and tear" on clothing, they sure don't do a great job inspecting things before they throw it on a hanger.
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March 2024 by lasharla brown
I want to Start off saying, how can individuals with out real style choose what to buy? Seriously I'm not trying to be funny but look at your staff they SHOULD represent your retail space. With that being said I understand the younger individuals are still maturing but when you are in a customer service environment you should give just that great customer service!. This establishment is probably taking a hit financially because you have non trendy with no fashion sense whatsoever accepting items that aren't selling so this has really made me want to Start my own consignment store and show you how it's really done! SEE YOU ON THE OTHER SIDE!
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February 2024 by Kylee Worthy
The manager With the RED HAIR AND GLASSES IS VERY RUDE AND DISRESPECTFUL HER AND THE YOUNG BLACK LIGHT SKINNED GIRL POCKETED MY CASH RIGHT IN MY FACE TALKED TO ME LOUD AND RUDE BECAUSE I DIDNT UNDERSTAND THE REFUND PROCESS !!!! “RED HAIR FOUR EYED MANAGER HAS GIVEN ME A HORRIBLE EXPERIENCE THE LAST 3 times I HAVE BEEN THERE THIS STORE IS GOING DOWN HILL VERY FACE POOR MANAGEMENT AND BAD STAFF
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February 2024 by Jamil Weaver
This place is a really great size store and very organized.
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January 2024 by james guyton
Came in on a day where all clearance is 90 percent off and found multiple items in the clearance area,but wasn't marked clearance. We got up to the counter and was told if it doesn't have a sticker than it's not clearance. I was helped by camryn on this day.
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January 2024 by Latonya Lewis
I went in to sell clothes as well and the staff was not that friendly! I was told that they would not be purchasing any of my items because they were not as “trendy” was the way that I took it but her name was Harmony and she was young so what do you expect from this generation. They don’t care, they all have personality issues, no smiles just Blah faces. I think that they just want trendy expensive items. Won’t be going back.
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December 2023 by urlocalweirdo
Employee was very rude. Waited 2 hours for them to give me 9.50 for a pair of brand new expensive shoes.Other clothes were “not buyable because of wear and tear” When the clothes I gave were barely worn and in good shape
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December 2023 by Nick B
They give low offers and steal little items when they give the stuff they don’t want back….they offered 17 dollars for my gallery dept lot and chrome hearts….they don’t sell designer but wanted to keep it as well for the low….when I asked for everything back I was missing things. Poor management and couldn’t figure out what to price on my clothes cuz they were “tooo expensive”
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December 2023 by Samantha Brown
Came in yesterday to sell some clothing, only gave them name brand items that I had barely ever worn, freshly washed just like they ask for. Staff was very rude checking me in. After 2 hours of waiting, I was told they only wanted a pair of literally brand new vans and that they couldn’t take my other clothes due to “wear and tear”? anyways… they offered me $9.50 for the shoes, which is definitely not a 1/3 of the original price like plato’s website says they give, i went ahead and took the offer because i wasn’t going to walk out with nothing. before leaving i browsed some clothes and realized they are literally selling stained items and also stuff from brands like SHEIN but overpriced ?. Not sure how my clothes weren’t good enough for them but, okay. also i’m pretty sure a couple of my items are missing. so overall, will not be coming back, don’t waste your time here.
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November 2023 by Cherell Little
The worst time management ever. Always somebody young and childish working there.
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November 2023 by Ralph Henderson
The selection and prices are pretty good. The people are very nice.
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September 2023 by Elisse Vogel
I came in to sell clothing, most of which were “Like new” I had just never worn more than once because I grew out of them so quickly. I had everything washed, folded, and organized neatly in a laundry basket. I drove 40 minutes after calling ahead of time and confirming they were buying clothes today. After waiting 1.5 hours, I was told no items would be bought because things were “faded”…which was absolutely false because I’d already separated my “like new” clothes donations from others that I knew Plato’s would not want. I have sold to several other locations and have never been brushed off before like this place. I will not be shopping nor selling at this Plato’s anymore.
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August 2023 by Karla Zuniga
i regret not shopping here earlier. This place is full of bargains and treasures for everyone honestly. they always have an amazing selection of clothing, accessories, shoes and special events where they bring out the best of the best. The staff have always been real helpful to me even going out of their way to help me get styled since i hadn't been wardrobe shopping since pre-pandemic. They have cards that show what they're looking to buy and everything is so well sorted out I truly love coming here any chance I get and love coming for shopping weekends with friends