October 2023 by Jasmine R.
Been with this bank 6 plus years. I always make cash deposits and have my check directly deposited into my account, never not one issue. The moment I need to just cash my check the company can't do it because I don't have the exact funds in the account to cash. That's unfair to the consumer all the way around. If I bank with you all and have active deposits and not in the negative there is no reason as a loyal consumer I should have access to cash my check and have funds readily available. Very disappointed!