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October 2021 by Hank McGovern
Worst phone service of any business ever. Completely incompetent
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October 2021 by Moriah Beeler
I went to the branch around 2:00pm on 9/20/2021 and followed the instructions to check myself in to talk to a banker. Because of COVID protocols, the sign stated to stay outside and wait for a text.The automated text told me I was next in line and told me to stay in the area and wait for a text to be seen.At 4:25pm, I had yet to receive a message to come inside and talk to a banker. I don't know where the disconnect is, but if PNC has no qualms about wasting 2+ hours of my life, I don't want to see what they do with my money.
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October 2021 by Dean Liu
ATM is basically always broken, I can never deposit money. Went inside one time to get a replacement card and the guy at the front didn’t even let me put in the pin to activate it. Learned the hard way by having my card declined and being on hold for 1 hour. Save yourself a trip and go to another branch.
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August 2021 by Garland Miller
I went on a trip abroad for vacation and exchanged the USD to the foreign currency of the country I was going to with no problem. I asked if I had money left over could I exchange it back to USD back into my account. I was told yes, as long as it was $100 worth. I came back from my trip with foreign currency worth more than $100 and requested it be converted and deposited back into my account. After waiting an hour I was told that they won't accept the non standard foreign currency I had even though I got it from this branch. I was advised to go to Bank of America, Wells Fargo, or the airport to exchange my money. I ended up going to another PNC branch and they were able to deposit the leftover money I had from my trip back into my account.
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November 2020 by Kylie Marquardt
Eric Lopez-Mora was AMAZING today. I went in anxious because I had to send a hefty check out for my wedding venue and really had no idea what to do. Eric was SO kind throughout the whole transaction. He let me know the best option of check to send out and triple checked it with me to ensure it was correct. Thanks Eric for all of your help!
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September 2019 by SAVANNAH DARCY
The ATM is always out of service