April 2023 by Ann Long
Do not bank at PNC. The customer service rep was very rude. Accuse me of writing a business check on my own business, and trying to cash it there. He kept running back to the phone and run it to the computer acting like he was checking things. It was a lot of theatrics at this bank. He started telling me lies that the insurance company did not have any money in their account, and refused to cash my check. I had to laugh at this foolish little man with gray hair, glasses, and dark complexion. The other gentleman was African-American, and he was a little to no assistance. They refuse to cash my check. I drove five minutes away from this bank in which another PNC in cash my check without incident. I found a complaint with corporate never expected this type of behavior here in Charlotte North Carolina but here we are. PNC is not the bank to do business with.
