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October 2023 by Nikki Sims
My mom found this place online. We booked it for my daughters 6th birthday, not really knowing what to expect. These girls had the time of their life! They do everything for you btw. Which I love however I didn’t do my homework so I showed up with stuff that I didn’t need to bring like cupcakes, drinks, ect but that was my fault. My 4 year old wants to come for her birthday in February so we will be back and this time I’ll invite more girls because I want them to experience this. I’ll probably do the professional photographer option next time too. We did the option to hire a real princess but she was sick however they emailed to let us know and gave a full refund. Great experience! ❤️❤️❤️ I never take the time to review anything but I was like man they really did a great job let me take a minute to thank them! 10/10 recommend
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September 2023 by Leslie Dean
My daughter and I attended a princess dinner in August. My daughter had a lot of fun, dressing up and getting her nails done. However, the makeup application was not completely sanitary, and my daughter got sick the next day. The lip glosses are all shared from the same tubes, which is not sanitary at all. Unfortunately, I noticed too late because I thought what the makeup artist was pulling out were new, and never used lip glosses. I realized they weren't after it was applied to my daughter's lips. I quickly wiped it off of her and told the makeup artist that this practice is not okay. However, they continued to use the same tubes on everybody else. My daughter was sick for days. The event was a lot of fun, but please parents, be aware of this issue going forward.
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September 2023 by Leslie D.
My daughter and I attended a princess dinner in August. My daughter had a lot of fun, dressing up and getting her nails done. However, the makeup application was not completely sanitary, and my daughter got sick the next day. The lip glosses are all shared from the same tubes, which is not sanitary at all. Unfortunately, I noticed too late because I thought what the makeup artist was pulling out were new, and never used lip glosses. I realized they weren't after it was applied to my daughter's lips. I quickly wiped it off of her and told the makeup artist that this practice is not okay. However, they continued to use the same tubes on everybody else. My daughter was sick for days. The event was a lot of fun, but please parents, be aware of this issue going forward.
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July 2023 by Aquanna Lee
So cute but way too expensive
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July 2023 by Carrie Ross
Beautiful experience
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June 2023 by Adriana Mendoza Mendizábal
The kids had so much fun and treats!
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June 2023 by Sarah Coleman
Our daughter had the best time at Pretty Princess Play Palace! They really made her feel like royalty. The staff was friendly and the prices were reasonable for all that is included. The decorations inside were beautiful. We loved the costume room and bathroom the most! The best part was having the costume and accessories to take with us after the party.
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June 2023 by Gabrielle Harrow
Pretty Princess Play Palace threw the most spectacular birthday for my 4 year old! The staff were friendly and made my daughter feel like a true princess for the day. The dresses are high quality and the decor was jaw dropping. I would highly recommend the play palace for anyone that wants an over the top princess party!
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June 2023 by Neylin Rodriguez
My daughter had so much fun at Pretty princess play place. We definitely have to go back!!! They put in so much effort to make sure everything little detail is perfect, every single decoration is absolutely beautiful. My girl enjoyed getting her nails and make up done by the sweet staff.
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June 2023 by Wanda Kirk
Callie ABSOLUTELY has the VERY BEST experience every time we visit. The staff is VERY sensitive, patient & understanding for the kids. She & her friends have so much fun and she leaves truly feeling like a princess!
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May 2023 by LaRon Sanders
I booked both the 2023 Mother's Day Tea and Father’s Day Dinner. I only received a confirmation email for the Father’s Day Event. Upon following up for the confirmation email for the Mother’s Day Event, I was notified that my spot was not confirmed due to my card not going through. I attempted to call to sort it out, because I know the card should have went through. Of course no one answered. I responded to email asking them to give me a call. They informed me that the event was full, but would process the second event and let me know if there were any issues. No thanks. Please disregard my interest on that event as well. Still doesn’t make sense why I got 1 confirmation and not the other when both were booked at the same time. Money was spent on dresses for the first event and not to mention there were 2 very excited little girls to do Tea with their Mommy.Update: My CC was declined due to Insufficient funds? That’s funny. It hasn’t been decline anywhere else. Riddle me that? How about owning up to your poor customer service skills? My review was warranted after the “experience” before even attending your event. I’m sure your event will be lovely and the children will enjoy, however maybe consider updating your website so that your customers actually get confirmation of payment vs some online form you fill out then you all run the credit card at your discretion. Also, still waiting on why I only got 1 confirmation email when I registered for 2 events.
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March 2023 by Jessica Daruszka
Wow! This place is amazing! Celebrated my daughters 6th birthday today and it was great! If you want a fun worry free party this is the place! We didnt have to do a thing and were able to enjoy her party stress free! They literally take care of eveything! The owner is extremely nice and professional as well as the staff!
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February 2023 by Lizbeth Mora
I just loved it, super organized and amazing activities for the girls. Super cute.
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January 2023 by Angela Lewis
I had my daughter's birthday party here and it was so much fun! Everyone was so kind, and all the girls loved it. She definitely felt like a princess!
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December 2022 by Kiyana Williams
I absolutely love the staff. Everyone was nice and everything was perfect. My daughter enjoyed her birthday and I thank them for making her day perfect. I highly recommend them. They are the best.
