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December 2023 by Emily Whitley
After being referred from a friend who had used Primis, we were just going to discuss options and rates. After our first phone call with Taylor, I knew we were making the right choice by using her and her team for our loan. Taylor was beyond easy to work with, made the process so easy and stress free, communication was a breeze and she answered all of our never ending questions time and time again. If you are looking for a lender, Taylor is your girl! After the simplicity and Taylor’s amazing work, we will recommend her to anyone. Even our builder was impressed with her work and said he will use her in the future for his clients.Thank you Taylor for making this such an easy process and being so incredible to work with.
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December 2023 by barbara zelie
Jordan was a complete professional throughout this process. He has been easy to talk with, explained each step clearly & was patient with all my questions. He answered every call and email promptly!At the end of the process we hit an unforeseen snag when documents were not delivered on time. Jordan advocated for us with the shipping company and didn’t rest until our documents were delivered and we closed on our new home.My husband and I were so grateful to have Jordan on our team! We would highly recommend him.
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November 2023 by Ivan Ng
Jordan and his team is absolutely amazing - he stepped in 7 days before closing after another mortgage company dropped the ball. He was responsive, goal-oriented, and understand the importance of getting things across the finish line. I’ve never worked with anyone with this level of professionalism and dedication. Give him a try and you won’t regret it.
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November 2023 by LaSonya Moore
Working with Primis mortgage was the absolute best. Jordan Love and his team were amazing! Jordan was so attentive, patient, informative, and prompt at every turn. He made himself easily accessible whenever we needed him. From answering all my calls, texts, to on the spot advice while dealing with everyone from the banks to creditors. Him and his team made the entire process seamless. I'm forever grateful and highly recommend them to everyone I know. Thanks again Jordan!
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November 2023 by Dennis Fisher
Awesome experience, Jordan Love walked us through the process and took all the time needed to answer our questions. What I thought would be a terrifying event was actually very smooth and painless. Highly recommend.
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November 2023 by Stephanie Sumner
My husband and I are first time homebuyers. In any market, first time buyers experience a lot of stress. But with today's market responding to inflation and the economic strains, that stress can be extremely overwhelming. Unless you have the team at Primis Mortgage that is.Amanda Holcomb Mulqueen was our Mortgage Loan Officer. I reached out to her after seeing posts of her social media content about interest rates, buying homes and various loan options. Truly, each mortgage is unique because so many pieces are intertwined throughout the process. No doubt it felt overwhelming when trying to figure it out on our own. But with Amanda, it wasn't just doable, it felt possible.Amanda proved that customer service was not on it's death bed as she responded to every text, message, email and phone call. Generally within minutes but never more than a few hours. When we spoke, she had no issue with explaining things in a way that I could understand.Naturally each industry has it's own lingo and acronyms, but Amanda didn't use those initially. She was intentional in making sure we understood the process, what was needed and the potential in our home buying financial status.She made transitioning from her part to underwriting seamless. She and Crissie Jones teamed up to make sure every "I" was dotted and every "T" was crossed. However, the difference is that both Amanda and Crissie were in constant contact with each other and consistent in what they communicated to us and our realtor.We are huge on core values of integrity in operations, clear communications and the necessity of having a family like vibe to those we work with. Amanda, Crissie, Jamey and Carla not only had these values but it was evident in their actions as they helped us purchase our first home.If you've read this far, then you should also know that I knew Amanda from high school and were friends in our school years. But, that wasn't way we chose her. That was just the perk of personally knowing her that put the icing on the cake. It was her integrity, communication and advisement that helped make this process as easy as possible.If you are looking for a Mortgage Company that knows this industry inside and out, will give you the best possible rate in this inflated economy and provide quality, (definitely not quantity) care and understanding, Primis is the place to be.We are so happy to be in our new home. So much so, if you have additional questions that you'd like to ask me personally about my experience, please feel free to email me at
[email protected] Amanda, Crissie, Jamey and Carla - Thank you times infinity. Ya'll truly are the best.
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November 2023 by Brittany Case
Julley is the best loan officer! Super helpful great bank to use for mortgage shopping with loan officer. Fast and reliable service and communication. Very helpful and knowledgeable employees. Very professional and friendly! Have only used them for the loan services and mortgage process. Not sure about other services at this time though I would think they are probably great in service also. Very up front and transparent with documentation/paperwork and helping you understand it.
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November 2023 by Nancy Goldfarb
Amanda went the extra mile for us to help to help us purchase our dream home. She was incredibly patient, responsive, and supportive throughout the process and helped us get the lowest possible interest rate. We are so happy we chose Primis Mortgage!
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October 2023 by Andrew Polonus
From preliminary pre-approval through closing, Bruce was excellent to work with. Extremely prompt communication and answered our first time homebuyer questions every step of the way. Extremely smooth process from start to finish.
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October 2023 by lala021ify
This has been my first home buying experience and it has been hands down the easiest process. Taylor and Denise have been helpful and fast at their job and so willing to help calm the storm of questions that come with buying a home highly recommend this company!!!
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October 2023 by Lauren Loitz
Brandon Wolf and his team are a great option if you are looking for a lender. Our first conversation with Brandon, he was very knowledgeable and answered all our questions. Taylor and Terri were so helpful when it came to documents, needing information. They made the process easier than we could ever imagine. They all are great communicating and everyone knew exactly what was going on with everything. Thank you Brandon, Taylor and Terri! They were able to close our VA loan in 3 weeks and we are forever grateful.
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September 2023 by Lori Kidwell
Jordan got us out of a bind when our original mortgage company couldn't seem to get their ducks in a row for us to close on time. With less than 3 weeks till our closing Jordan was able to rush everything through in order for us to close on time. He was very responsive and I would highly recommend Jordan and Primis Mortgage.
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September 2023 by Zach Marshall
I worked with Brandon Wolf and Taylor Plyler to help with the closing of my wife and I’s first home. The process was a very long one, almost 1 year of searching for a house!Despite this - Brandon and his team were extremely helpful with every step of the way. It didn’t matter the day or time, Brandon always was quick to respond and answer any question I may had. They were friendly, patient and very professional through out every detail.If you are reading this and comparing companies of who to work with - please consider this one. You will not be disappointed!
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August 2023 by John Stroup
Brandon did a great job in letting the buyer know exactly how much their loan could be. He walked them the steps needed to reach closing. He was right on schedule to meet the closing date. Highly recommend.
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August 2023 by Bob Lang
Excellent, professional service from the start of my loan process to the completion of my closing! Donna Pruitt and her associate's at PRIMIS Mortgage really took care of every minute detail. I was always kept well informed, as she guided me through the entire process in record time! She also worked hard got me the Best mortgage rate possible! Donna is very proactive in identifying and resolving any and all issues. She'll come to you highly recommended by this Happy homeowner!!
