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September 2023 by Jon Hobday
Disorganized, poor communication and appear. It to really care. They sit on prescriptions for days and you constantly have to follow up with them.
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March 2023 by T Marris
your staff should work on not talking about customers when they are within earshot if they are going to be negative
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March 2023 by Tim Marris
i overheard your staff talking about intentionally forgetting my medicine and going home without filling it. talk about a bad look
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October 2022 by David Duncan
Been waiting since Friday said be ready anytime waiting for text nothing yet*** update*** 10 min b4 closing on Tuesday got a text my rx ready, not acceptable.
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July 2022 by Jay Rock
I love it, because it’s great.
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January 2022 by Victoria D.
I came in this morning to get my flu shot as I have for many years and was turned away because I didn’t have an appointment. It’s great that they are now offering Covid vaccinations at this location but they should be staffed appropriately to accommodate regular walk in traffic, too, for other routine vaccinations. There was no proactive communication to existing customers of their process change and given my health conditions, it was at great personal risk that I physically went in to the store. Additionally, the person I spoke at the check in table with was careless about keeping her mask on properly covering her nose. This experience has really soured me on Publix so unfortunately, after many years of patronage, I am transferring my prescriptions to my plan’s preferred pharmacy and taking my grocery business elsewhere.
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December 2021 by T S.
This Publix is very RACIST!!!! Bobby the white store manager comes off very racist does not show willingness to help black customers. He has bad energy. Very unprofessional and needs to be replaced. I will contact the district/regional manager to advise of his racist behavior. I think he came from the RACIST Clover SC store. Management is very Racist at several stores. 1 manager was telling the guy employees to watch the black customers. Also criticizing what the black customers were wearing.
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June 2021 by Brenda Gail C.
I dropped off a prescription at this location and told the Pharmacist I was going to wait which was going to be 30-45 minutes. I was fine with that but after hanging around and wandering around the store the other lady behind the counter asked if she could help me. I to.d her I was waiting and she looked in the computer and she said I had 4 prescriptions which was wrong and he had not marked me waiting. Another 30 to 45 minutes and I left. While I was waiting the first time I noticed the pharmacist talking and talking a lot and laughing. I believe he did not have his mind on his job and that is very dangerous in his field. He could really hurt someone or cause a death with the wrong meds. I spoke to the store manager the next morning so hopefully someone will take a look and speak with him. Be aware when you leave with your meds from this store they may be wrong if he filled it.
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January 2021 by Robert M.
I always enjoy shopping at Publix but after the excellent service today, I love Publix. After one week at home because of quarantine, we decided that our "outing" would be a drive to pick up a few groceries. Returning to our car, we found no response from trying to turn on. The battery died from disuse. At the service desk they called the manager MICHAEL who retrieved jumper cables from his truck and assisted in connecting our car to the battery of a gracious lady who offered help. In no time at all, problem solved and we headed to dealer to replace the battery. Publix employees are always gracious and helpful. Michael went above usual curtesy to rescue a customer in the parking lot. Thank you, thank you, thank you!
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December 2020 by Chantel M.
I come to Publix for my lunch break and always order the garlic and herb tofu salad & add hummus. I usually go to the location on southern blvd but I started coming to this one for a week. Today there's a new employee who wants to charge me a dollar extra for hummus when I've been coming here every lunch and paying the same price. On top of that she took 5 minutes to find the Tofu and get everything together and waits right before assembly, after she toasts the tofu, to tell me it's an extra charge. She brings out the manager and she says yes it's a dollar extra and I don't understand because it's not a meat it's a vegetable product and it's "your choice of veggies" whatever throw t away . I'll have Mac and cheese instead . It's 1230 and they don't have Mac and cheese ready til 1pm. Thank you for wasting my lunch break.
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December 2020 by Kim D.
This store has outstanding customer service. I've been greeted at the door by the Manager and employees have gone out of their way to help me or just to be pleasant. I love shopping here.
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November 2020 by Ganesh Ahir
Horrible customer service if you are a person of color and this is the third time I’ve seen this here. The pharmacist working today on Oct. 21st @ 6:30pm misguided me into believing that they do not carry a certain medication in one of their aisles. I didn’t believe her for her curt answers and rude demeanor. After asking one of the associates at the Customer service area, I learnt that they did carry the medication and this associate was kind enough to look it up for me.
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September 2020 by Kelly Lumbatis McGrath
The staff is amazing! They go above and beyond for their customers.
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February 2020 by Anand Gurjar
Great Customer Service [+1)/855/485{0407} NO NONSENSE and GREAT SOLUTION!!!
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February 2020 by Hussain Raja
Great Customer Service [+1]'855/485{0407} NO NONSENSE and GREAT SOLUTION!!!