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December 2023 by Oliver Rossl
Isaiah, those pop tarts were so good mate, thanks to all the staff for having a good time with me! Cinnamon toast crunch pop tarts so good ?
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October 2023 by Connor R.
I went her very hungry and somewhat lost when Adam asked what I was looking for and I said eggs. Adam goodly showed me the section of eggs. I was surprised to see that they came in packs of 6,12,24,36,48, in boxes, and jugs and pre cooked. I have never seen anything like it and was happer. Thank you Adam I hope you promotes!
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October 2023 by tori lawrence
Only reason I am giving the store two stars is because of the one helpful older AA man in the deli who was willing help get things done and was the only hard working one. I placed an order yesterday 10/04/2023 for pickup at 4:30pm. My order only consisted of two subs. When I arrived the sandwiches were not made which was okay although I set a pick up time I was still understanding. I received one sub and was told by another employee in the deli that the tenders were still cooking for my other sub. I was okay with this again although I expected everything to be done by 4:30pm. Tenders came out eventually and nobody made my second sub. Instead my fiancé and I watched two employees continue to converse, another young lady just standing around, and the older AA gentleman struggled to keep the line down. I watched as the young lady swung the ticket around for my sub and try to get someone else to make because it was time for her break, in which this employee seemed to not want to do it but rather continue on with his conversation as if others are not having their time wasted as they stand there and do absolutely nothing. I have never had this issue but this really made me look at the establishment a little differently. When I finally left the store it was 5:10PM which is out right ridiculous considering I put it in ahead of time. I guess online orders didn’t matter to the crew that day as they were more focused on talking amongst themselves.
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September 2023 by Molly Matilsky
Im gonna be honest this deli can be slow sometimes but Casey is the man!! He makes a bomb sandwhich and a fire wrap. He puts his heart into it and you can tell. Thank you Casey!- the girl working on her straw hat
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September 2023 by Im N
This store is downhill really hard to get to if you are using CATS. The train won't stop in front of the store. The staff are mostly AA yet they can work there but not have stores in the east/west side of Charlotte. Security in the store watching over customers. It's just horrible to feel unwelcome. They don't know the coupon policy and make you pay full price. Waiting for publix uptown to open
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September 2023 by Marie Durogene
Normally I enjoy shopping at Publix. Un fortunately I made the mistake of purchasing 2 Nordstrom gift cards there for $500. As it turned out my debit card had to be cancelled because of a fraudulent transaction not authorized by me. So I need to get to my bank in NYC to get a new card. My bank does not have a local branch.I tried in vain to get my funds back to no avail. Nordstrom informed me ti return them to the store. AFTER spending close to an hour waiting for the managers to discuss the matter. I was told " store policy all sales are final on gift cards The felt bad so he gave me $5 so I could buy water and pay the fare to Nordstrom. No cash refunds there either. I wound up sleeping in my shoes because planned on being on the bus and could not afford a hotel room. Kind strangers fed me and transported me to and from. Think before you buy a gift card put the money under the mattress or yet in a sock!!!
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September 2023 by Freddy Hernandez
Always a pleasure coming to Publix. The entire staff reminds me of going to Chick-fil-A. Everyone is in tune to the mission of the company, and they are there to serve it's customers. I love it! Great job, y'all!
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September 2023 by James Kraus
The parking in front of the store is a complete mess. I see near accidents daily and it’s constantly clogged with people waiting for a spot. There is amazing parking in the lot downstairs, but because they have a handful of spots in front of the store it is more dangerous and congested than it needs to be.
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September 2023 by Latasha Nesbit
I would like to leave this review because when I walked into Publix not my normal shopping day ,but to pick up my birthday cake l was having a very rough day to start… when l get to the bakery To pick up my cake I noticed that it was not the correct color that I initially wanted, I was really emotional state at this time, but as I spoke to the manager. Jonas apologize for the inconvenience and make sure that he made it right I was so much happier with how he handled the situation and also his staff was very very nice as well. They actually sang happy birthday to me and made me feel so much better !! Thank you Jonas!! and Publix team for making this right for me!! The way this was handled Jonas deserves Manager of the year!!One Stop shop at Publix Southend
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September 2023 by Lawyer Girl
I’m a visitor from out of town and I’m currently waiting in the deli line for a sandwich 08/26/2023 after 7:30PM EST and there’s only one young lady working in the department and there’s a line. Bless her heart she’s trying to do everything by herself.If management sees there’s a wait, then management should take the initiative and delegate by asking other employees I see working in the back of the deli line to assist. Making customers wait unnecessarily is UNACCEPTABLE!!
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September 2023 by Keisha Keyz
I love That Their Winery is Excluded from The rest of The Store (take the stairs or elevator). I was kind of salty they didn't have all the toppings or condiments at the sub section store but overall this is a clean convenient location.
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August 2023 by Blessy J.
Ordered a white two tier cake for the grad party of my twin boys and was surprised to see the pink cake when I went to pick it up.This is not the first time this is happening. An year ago I ordered a cake for a birthday and when I went to pick it they forgot to make the cake. Please be careful when ordering cake from Publix. They are known for messing up the party when it comes to cake.
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August 2023 by Vaccaro Fisher
I loved Publix. I really do. I called Harris Teeter, the knock-off version of Publix, but this visit wasn't like any Publix experience I had ever had. There was no pre-made salad in the deli. So okay, I will get the wings combo with the two sides and rolls no Hawaii roll, no large potatoes salad. And it wasn't even the weekend it's was on a Thursday. Publix, I was disappointed ? . I expect this type of stuff at a Food Lion but NOT Publix. And do better with the salad bar. That was my second option, but of course it was a huge disappointment there.
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July 2023 by Sydney L.
Jordan is my hero. I came in specifically for ramen and it wasn't on the shelf but he went and checked the back for me and brought out a whole case. Love him
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July 2023 by Baxter C.
Such a change from Harris Teeter. Publix is the best. Friendly employees, great selection and the best ambiance and customer service by far. I'm a Publix person now!