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February 2024 by Janell Williams
The store indicates that they open at 10a on the website and it’s also posted on their door! I get there at 10:04a and one of the employees are pulling up to go to work and are not ready to open! ??♀️ we gotta do better!
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June 2023 by Sadie Rae
Your online hours clearly state you open at 10 am and your door at the front of the store says that this rainbow opens at 10 am but yet here I am at 10:09 am in the rain and the store is completely dark locked up and closed.
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May 2023 by Latrice Irick
The store sign & online clearly says the store closes at 9:00pm on Saturday but they locked the doors at 8:00pm and were just standing around. A lot of women were standing outside very upset the day before Mother’s Day smh !
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May 2023 by Disgusted N.
I visited the store at 6029 South Boulevard and I have never seen this behavior in my all my years on this earth!!! Worst experience Ive every witnessed. Idk who the lady is, but she's older, all gray hair. she is gonna cost Rainbow millions in civil damages. I'm new to Charlotte and witnessed her provoke a customer and the cust was able to beat her up. I called another location which gave me her DM binde number I tried to reach her but she never responded. I see why the ratings are 2.5; I'm perturbed by this allowance of behavior. I will have my phone recording everytime I go. Since her boss won't handle it, I will. Disgusting behavior; explains 2 star review! Rainbow will eventually be sued over this vulgar behavior. Btw this was my first visit to the store!
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May 2023 by Christine Barnum
Horrible customer service. Just horrible. I will not be returning
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May 2023 by Latrice T
The store sign & online clearly says the store closes at 9:00pm on Saturday but they locked the doors at 8:00pm and were just standing around. A lot of women were standing outside very upset the day before Mother’s Day smh !
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December 2022 by Lily H
Came in for one pair of sunglasses. Cashier looks very annoyed at me and begins counting her drawer as soon as I said I’m ready to check out. I put the glasses back and left.
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June 2022 by Connie Holder
The store was fully stocked with all kinds of things. They also just got new shipments in.
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June 2022 by angella vellucci
WE LOVE RAINBOW the prices are outstanding the customer service is also great!!!
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April 2022 by Vett Day
Great prices and nice selection of clothes. Up to 60% off. !!!!!!!!
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April 2022 by Angela Watson
The manager was very nice ..Love shopping there.
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November 2021 by Iza Rivera
Worse customer service ever! I worked for Rainbow for several years, I know their return and/or exchange policies. This store does not follow them at all. $30 for a pair of shoes, used for less than 5 minutes and the shoe broke! Granted, their shoes are not good quality but can help for a last minute situation. Ericka refused to exchange or return my money because "I used the shoes"! Of course I did, walked half of a block, not even 5 minutes and the sole broke! That is very poor quality, the least they could've offer was an exchange. Never again will I buy anything at that store!
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September 2021 by Devera Graham
Customer service amazing I'm always happy with this place ???
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September 2021 by Allison Villanueva
Don't get me wrong the staff and stuff is good but I'd love if they were more diverse. Their normal sizes are literally petite and even though they got a "plus size" area, the clothes in it are way too big for myself.I'm an M but their M looks like an S and sometimes like an XS
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September 2021 by 》》Iveth Xhav《《
Don't get me wrong the staff and stuff is good but I'd love if they were more diverse. Their normal sizes are literally petite and even though they got a "plus size" area, the clothes in it are way too big for myself.I'm an M but their M looks like an S and sometimes like an XS