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August 2023 by timeshia walton
The store was said online to be open at 10a i sat outside waiting for them to open and call multiple times for nothing ! If they weren’t open they should’ve stated that instead of ignoring people ! I watched many customers come to the door only to get no response!
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July 2023 by Kinshasha Brown
Either get a staff that can stay open until 8pm or just change your hours!!!! It’s absolutely outrageous that they can close at 6:30 on any given day!! Bring Dots back by this time!
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June 2023 by I Am Deja Vu
My visits vary Depending on what day it is or who’s working I enjoy shopping here ! It’s displeasing to hear the managers complain about how they hate dealing or talking to customers and the ONLY time they are at registers are when they have a return/exchange but even that I’ve witnessed with my own ears how cruel they are about people.They always have this one girl stuck on register( china)always has the answers to many of my questions and is more helpful than any of the staff I’ve seen .When I visit I do see her go thru a lot here but no matter what her Energy is welcoming,she gets the lines down in no time ,Steps in and helps the new employees. she’s always always willing to help customers w/o being told ! I once asked the lady with grey twists if they wouldn’t mind turning down the Gospel music because of my religion I was told “if I don’t like it I can go to citi trends”???It was rude but I tried to be understanding the new manager isn’t any better she just pretends to be busy ??♀️I miss Mrs Cece here ! The atmosphere was never dark here atleast not consistently. If you don’t mind rude ,lazy managers and constant sensors that doesn’t stop stealing but has great variety come here .Hopefully they are still weeding out the bad seeds and keeping the good they make my visit so pleasant! Good Clearance items sometimes & quality service depending on who helps you..
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June 2023 by Kayla Spencer
This place has really changed for the better! The new manager, Angie, is very polite and friendly. The staff has also been more helpful. It looks like Rainbow is getting it together!
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June 2023 by JapanTha Brand
The employees are so sweet and so helpful ! But the manager is always heard cussing at either the employee or bad mouthing a customer..She could do better bc it’s been a while since I’ve seen this place with employees but let’s see how long this lasts..Sweet people tho !
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June 2023 by Zimanor Alvarado
My grandmother stepped on a clothing tak and she got hurt. I think they should probably sweep, I think they should take their store clean.
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June 2023 by Rickey Williams
Customer service has improved! I think they have a new manager and new staff!
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May 2023 by Kayla S.
Worst experience Ive every witnessed. Idk who the lady is, but she's older, all gray hair. she is gonna cost Rainbow millions in civil damages. I'm new to Charlotte and witnessed her provoke a customer and the cust was able to beat her up. I called another location which gave me her DM binde number I tried to reach her but she never responded. I see why the ratings are 2.5; I'm perturbed by this allowance of behavior. I will have my phone recording everytime I go. Since her boss won't handle it, I will
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April 2023 by A DamnDoll
I haven’t been here in Ages ! Most of the employees you come across either don’t want to help you or don’t try to or they have an attitude I been coming here in between this month and last there were a few employees but now there is just 2 that have Been there since January I see them every time I come shop and I know in a bunch of negatives there can be a positive I just want to say the young lady I think her name is China ? Does a Does a fantastic job! She’s engaging,helps any and every customer even if she’s going out her way and she’s so sweet Nonetheless I watched a lady Verbally try to tear her down because she found a suit on a rack and demanded the price be changed due to that’s where she found it and honey it’s Retail Folks and their kids come in here and tear this place to shreds and they spend all damn day cleaning like SLAVES not employees , it hurts my heart to see that ppl have to break their backs and work 10xs harder bc ppl just don’t want to do their job. I wish them the best because that place doesn’t deserve them
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January 2022 by Makayla Dockery
Pick \\u0026 choose who they would like to wear a mask. Lines are long, too.
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December 2021 by Doris Bonin
Great prices Colorful customer care service folks Very friendly
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May 2021 by crystal webster
Unwanted and unneeded ATTITUDE. THE clothes aren't worth the attitude you get while checking out
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January 2021 by Tania C.
Racist a** people! Disrespectful,they check your bag to see if he have stolen anything but if it was anyone else except a colored person they would definitely not check . This sucks YALL should shut down .
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January 2021 by Vianehi M.
"mexicans come in and make their kids steal" like stfu. racist af. rude af. unprofessional af.
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June 2019 by Iesha D.
Very unprofessional people working here. The store is very dirty with a mop bucket in the middle of the floor where the clothes are and people walking, the fitting room had a dead water bug in it like they haven't cleaned in forever. The cashier " Stacey" was very rude and Ghetto. I would not shop at this location again and plan to reach out to corporate about this matter.
