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March 2024 by MRS SANDRA SINCLAIR
Well I will tell you thisI saw the review before I left New YorkI said they are lyingNot even possible.WELL POSSIBLE !Roaches u didn't see Bed very comfortable ?Bathroom. Was a diaster?You couldn't stop the tub up or sink unless you use a washcloth?Outlets didn't work? I had to unplug my TV or microwave to curl my hair?When you charge peopleCharge them for the use of them fully use of the room ?I would never Stay here again ?I believe in getting what I pay for and paid to much money for this ?BTW ?Did I say earlier the room door was open ,didn't know it was my room ?
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March 2024 by Cellese
DO NOT STAY HERE...The room they put us infested with roaches. (Big ones and little ones)
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March 2024 by Lashonda Mcclinton
This is the worst hotel I’ve ever stayed in! The refrigerator and microwave didn’t work in one of my rooms, the staff at the front desk was not friendly, they lied about the breakfast because they didn’t have any, they lied about the pool it was empty!!! I wouldn’t recommend to
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March 2024 by John Brinson
I stayed at the Clarion.
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March 2024 by Courtney Hamann
Since we didn't have much to do with the service other than the check in/out and the free shuttle, I unfortunately can't say much about it. Unfortunately, late check-out is not possible.The rooms are a complete disaster and just disgusting. The bed is too small for mother and baby (8 months).No warm water for showering! ?
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March 2024 by ASHER OCHSTEIN
If I could give 0 stars I would.never go
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March 2024 by Alessandra Taylor
My stay here was horrible the rooms were outdated, very small, not handicap friendly. The bathroom was so small i literally had to almost stand between the sink and toilet to close the door.Everytime I went to my room the key didn't work and I had to go back downstairs and take that long walk to the front desk for them to give me another key. (And no I didn't have it on my phone or near credit cards) The air conditioning unit was on the same temp but blew out cold air one minute and then it would blow hot air the next. The halls and rooms smell, the towels and sheets were dirty, there was a dead bug in my tub. The whole set up of the hotel is horrendous. 3 hotels in one and yall have the one in the middle with the worst access, it doesn't have its own lobby you check in at the Clarion or the Radisson. Beware of you park at the Radisson end because after a certain time they lock the door to access the Ramada so you have to walk all the way to the Clarion end. The fact your hotel is sandwiched between 2 other hotels is crazy!Safety: They had security
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March 2024 by Candice Ward
We missed our flight due to bad scheduling on behalf of the airport, and we were given a list of hotels to choose from, and this one was the one we chose. Upon entry, the staff greeted us and was fast and efficient in getting us a room. She even offered us a shuttle to take us back to the airport in the morning. As soon as I opened the door to our room, I instantly smelled cigarette smoke. The entire room reeked, and we couldn't stand it, so we asked for a different room. We were immediately given another room with no problem, and we thought everything would be fine, considering we only needed the room for 6 hours. Unfortunately, it was not fine at all! My husband reached over to take a sip out of his soda and was greeted with a roach crawling on his hand from the soda cup! It fell onto his shirt, then the floor, where he smashed it. At that point, he wouldn't go back to sleep or sit down, so we just got up and went downstairs earlier than we needed to and waited for the shuttle. As mentioned before, the staff was great, but the hotel itself was roach infested and dirty.
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March 2024 by Yasmin
The hotel itself seems very old and was just outdated. But the reason for the one star review is the bug situation in the room. It is disgusting, and When I was drinking something from a cup and I left it in the nightstand, a bug crawled into the cup and I noticed it midway through drinking and freaked out. I immediately packed and handed the keys even though it was 1am. The rooms are just not clean and absolutely disgusting.
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February 2024 by Dara Li
Don't book this hotel. This hotel is very old and the furnitures are outdated. The housekeepers do their best. This place needs to be renovated asap. The sheets and pillow cases have dark stains on them. The side couch is ripped. This hotel is disgusting and dirty. Save your money and book another hotel.
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February 2024 by Denise Danker
The hotel is close to the Charlotte airport but it's 3 hotels with one entrance and one front desk with one agent working. Not recommended for handicapped people. I had to walk through the hotel for about a mile to get to my room.Noteworthy details: Terrible for handicapped people or smokers. No close exit to rooms with reentry.
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February 2024 by Brielle Parker
Amazing Stay. Outstanding customer service on the Clarion side. Walkability to restaurants, stores.
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February 2024 by YNA
What a disappointment! As soon as I entered the room, it just wasn't up to par, like that Ramada experience in India. And to make matters worse, l totally forgot my expensive Forrest Essential Facewash. The next morning, I called the hotel, hoping they could help, but they told me they had already thrown it away. I was so upset about it. It's such a bummer when something valuable gets lost like that. Even the Wi-Fi was really bad too
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February 2024 by Cas
you get what you pay for this being on the cheaper end don't go in expecting luxury just because it's located close to the airport. The room was decent aside from the cracks, small holes, and cockroaches, if you're in the area I'd advise you to bite the bullet and pay a little extra for one of the hotels down the streetNoteworthy details: there is a strip club and what I believe was a gambling bar across the parking lot
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February 2024 by YVETTE GRADY
Poor service and poor environment.Wouldn't even suggest this place to a fein .
