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April 2024 by Dotty Brooks
It was a pleasure working with Dan at Relax The Back, Charlotte, NC!!! His Professionalism, and knowledge of the products was great. We ordered a recliner and are looking forward to the delivery. My husband and I will be shopping with Dan in the very near future for more items to assist with our personal needs. Thank you Dan!!!
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April 2024 by Patrick Richardson
First time visiting and got great service from Dan. Very informative and helpful. My dad was hesitant to go but Dan put him at ease and he’s now loving his new chair! Highly recommended!!
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April 2024 by Seth A
Stopped in the other day looking at recliners. Dan was very informative and will probably make a purchase soon!
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April 2024 by Henry Clarke
Was fitted for a pillow last week. Dan took the time to try out different options. Love the pillow. Highly recommend.
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April 2024 by Jessica Lovell
Dan Tharp was very helpful and attentive I’m so happy with my purchase and the great service I received I recommend this store to all of my customers friends and family
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April 2024 by Katie Ramu
Wow! What great customer service. Dan is all around amazing. I will definitely tell everyone I know to shop here.
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April 2024 by Steven Domenech
Place is amazing! Met Nathan and Dan who were a great resource. All heath and wellness products. I travel for work and purchased an awesome ergonomic seat and lumbar insert for my car. Bringing my wife back to get a Tempurpedic mattress. Worth checking out.
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April 2024 by Ben McGurk
Last month I was in the market for a Tempur-Pedic bed. After visiting and endless list of stores, I found myself most comfortable working with The Relax the Back Team. Nathan and his sales associates are ergonomic experts and made my decision to purchase a bed from them extremely simple and easy.Highly recommend.- Ben
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April 2024 by Victor Walker
Nathan, the new owner, was helpful in setting up my new home office.
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April 2024 by Tom Bugosh
Very clean store! Loved the customer service from Dan. I will definitely be back to support this company!
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April 2024 by Blake Leggett
I went in shopping for a new mattress and put in an order for a Tempur-pedic. I didn’t know much about them and talked to Dan about it. He was extremely knowledgeable and helped me pick what was best for me. 10/10 would recommend.
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February 2024 by Dwayne Hunt
Dan was very welcoming and helpful along with being informative during my visit to the store!
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February 2024 by Michelle Croasdale
I don't leave reviews often, but I felt this really deserved one! Like many, my partner and I first tried buying a mattress online. It seemed convenient, but quickly turned into a massive headache. You can't test a mattress through a screen, and when it's not right, the thought of repacking and returning it is daunting. We learned the hard way that settling leads to back pain and restless nights. When we finally reached our breaking point, we headed to Relax The Back in Charlotte, and it made all the difference.Nathan at Relax The Back was so great to us! After a less-than-stellar online purchase, his in-store advice was exactly what we needed and had wished we'd just done in the first place. He listened to our story, understood our discomfort, and used his expertise to guide us to the right choice.Nathan’s approach was everything we missed online: personal, informed, and focused on our well-being. Buying a mattress is a big decision. It's a big investment, but it's so worth it for something that is so crucial to quality of life. Nathan made this feel totally manageable and right. It’s refreshing to find someone who not only knows their products inside and out but also genuinely cares about you.If you're tempted by the convenience of online shopping but want to avoid the guesswork and regrets when it doesn't work out, go see Nathan. It’s worth stepping into the store for the kind of service and assurance the internet just can’t offer.
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January 2024 by Bob Severs
We had a mar on the wooden edge of 1 of the 2 Perfect 420 chairs we purchased. We notified the Dan in the Charlotte store right after the delivery and he did all the communication to Human Touch. I can't say enough for their willingness to make things right and our experience most pleasant. These chairs are AWESOME!
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July 2023 by Shante' Phillips
I learned of this store Saturday morning, went by there in the afternoon, bought some great temporpedic pillows. The staff provides awesome informative service.
