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October 2023 by alex wilson
Absolute worst customer service I have ever received. They never automatically fill prescriptions on time, and have even given me someone else medication, then called me HOURS later to let me know and to bring it back. Thank GOD I had not blindly taken it.
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May 2023 by Renata Davis
The cashier was VERY RUDE THREW my things in my bag like she’s mad at work keep your personal attitude home to yourself not at customers PERIOD!!!!!
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March 2023 by Ehsan Golzar
I ordered an item yesterday night but unfortunately the order didn't reach to Walgreen as they had issue with the device. I requested them to give the item which is in store after i show the order number but the store person rejected. I was very furious at her. i cancelled online order and thought of buying it instore but the item was not available. Now I lost my patience but meanwhile the Store manager he called another store near south park and confirmed the item is in stock. I drove to the south park store and guess what he had reached before me and he was ready with my order.he you are a great buy, Thank you again for you help and excellent customer service and i apologies for being little mad
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August 2022 by Shelice Richey-Sorensen
My husband and I went into this walgreens for assistance adding cash to one of our online apps, which walgreens sponsors doing. We ended up walking around, looking around the store, as I'm using my ibotta app(great deals and app!), found our funko pops, and also our Legands Hasbro characters (which are walgreen exclusives) happy we found them!!! Needless to say, went in for one transaction and ended up doing several other things too lol! (Found a "hidden gem" too) As we proceeded to checkout, the cashier was extremely friendly and polite, checked us out with no issue and we made our way out. Clean store and pleasant atmosphere. Haven't visited this walgreens in a long time and very happy we did!
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June 2022 by Kim Howard
Worst place ever. The Manager don't need to be managing. He is rude and a Bully. He complains about being burnt out and tired. No wonder the store has 3 stars. If I could give it 0 stars I would have. The Old cashier stole my $16.92 change from a $20 bill. They talk to people so rudely and I will NEVER Ever Go there again. And the 5 customers I brought with me is also leaving. Please give me my money stolen by the cashier close to the pharmacists section. How could you sleep knowing yall allowed theft to happen under your watch. Check the cameras, the cameras don't lie. I also reported my experience with Corporate and I completed the survey at the bottom of my receipt !If Walgreens is Burning you out, find another job because you are making Walgreens look Bad ??
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March 2022 by Bruce K.
Clean, consistent and well stocked. I was able to find what I was needing and pay for it quickly at this shop. Lately, they'll ask if you want the (mile-long) receipt instead of printing it. The store has a full service pharmacy (no drive through) and an ATM in the front area. [Review 16862 overall - 3196 in North Carolina - 375 of 2022.]
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February 2022 by Eboni Jones
I simply walked in and asked if the photo machine printed pictures right then, or if I had to come back and pick them up. Lady at the register (old Caucasian lady with short hair) was ringing up another customer, frowned and rudely put her finger up telling me to hold on. I wasn’t asking for help, I was simply asking a yes/no question. Customer service sucks at this location! NEVER AGAIN ‼️
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February 2022 by Jenny Burnett
I’m not sure what I would have done it weren’t for a gentleman that works in the pharmacy. His name is Mission. I was so impressed with the way he handled a major issue I had with a prescription. Mission went above and beyond to help me settle a very confusing situation. He is a gem!
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January 2022 by john camp
Worst pharmacy ever! Under staffed, so service is horrendous, even though the staff is trying their best. Many times the same person that’s working on prescriptions is also working the register. They bugged me to have all my prescriptions synced to refill on the same day, but so far, for 2 years, it’s not worked yet. Also, I’ve received texts/emails saying my prescription is ready, only to get to the store and be told it had to be ordered and won’t be in for several days. Then, shortly after I leave, I get another text saying it’s ready! I wish Medicare would switch to CVS as their preferred pharmacy!
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December 2021 by Paige Martin
Manager, named Gar, was HORRIBLE....I moved to the area, recently, and have been coming to this Walgreens, ever since. However, after this evening, I will be going back to my earlier location for ALL pharmacy and other needs.I came through and asked for a specific pack of cigarettes (I know, I know) I got home and noticed the brand I paid for was wrong. I immediately brought said pack back (within 10 mins) for an exchange. Seems simple, right? (Nevermind the wrong brand is more $, btw) Manager, Gar, met me with aggression in not exchanging the pack out. Ive worked in customer service my WHOLE LIFE and would NEVER respond to a customer in the way this person did!I've given this location pass after pass, because of convenience...That is over! Im relocating all my prescriptions back to the competitor, down the street.Customer service at this location is AWFUL...The only reason I gave 1 star is because I had to give "something "...
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November 2021 by Trent Britain Jéter
I went to this location on October 4th, 2021 to reload a prepaid card. I had never done this before so I was looking for some guidance also. This location was the closest to my home. I arrived at around noon and was the only customer at the cash register. A elderly lady was working. I told her I needed to load a card. I proceeded to turn my phone to her so that she could scan the barcode that the app told me she was supposed to scan to trigger the transaction. She looked at me and said "we dont scan anything here". She then told me to swipe the card. After swiping the card 4 times and it not working a line was starting to build up. I said again "it says you're supposed to scan this barcode". Again she refused to even try. At that point I left and drove out of my way to another location. The cashier there said she had done this many times she then scanned my barcode and I was done in about 30 seconds. In closing this experience was needlessly made difficult. This person should find employment not working with people.
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October 2021 by Denise Elsner Ford,LCSW
Pharmacist Jen provides the best customer service I have ever experienced in a pharmacy! All staff is courteous and helpful, especially Bill.
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July 2021 by Lois Barley-McCurdy
Best pharmacy and staff! Such a clean and friendly environment. Always find great deals
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May 2021 by Paige Sherrill
Manager, named Gar, was HORRIBLE....I moved to the area, recently, and have been coming to this Walgreens, ever since. However, after this evening, I will be going back to my earlier location for ALL pharmacy and other needs.I came through and asked for a specific pack of cigarettes (I know, I know) I got home and noticed the brand I paid for was wrong. I immediately brought said pack back (within 10 mins) for an exchange. Seems simple, right? (Nevermind the wrong brand is more $, btw) Manager, Gar, met me with aggression in not exchanging the pack out. Ive worked in customer service my WHOLE LIFE and would NEVER respond to a customer in the way this person did!I've given this location pass after pass, because of convenience...That is over! Im relocating all my prescriptions back to the competitor, down the street.Customer service at this location is AWFUL...The only reason I gave 1 star is because I had to give "something "...
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March 2021 by Sylvia Heisler
Great Walgreens and staff. I love the ability to search their website for instock items before phyically going to the store. Their website is normallyy very accurate but a few times it drops the ball. On hot (Covid-19 related) items, I'll call to confirm the website. They have always been gracious and polite. Would have given 5 stars if website was always accurate.
