Sally Beauty, located at 5700 University Point Blvd in Charlotte, NC, is a popular destination for salon-quality products at budget-friendly prices. With a wide range of items including hair care, hair color, styling tools, cosmetics, and nail care, it provides everything needed for professional results at home. Customers appreciate the store's extensive inventory of top brands like Clairol, L’Oréal, Wella, and Chi. Many reviews highlight the helpfulness of staff members, particularly noting individuals who provide excellent customer service and product recommendations. However, some customers have mentioned mixed experiences with staff demeanor. While many employees are friendly and eager to assist, a few interactions have been less positive, with some customers feeling that certain employees lacked enthusiasm or friendliness. Overall, Sally Beauty is recognized for its reliable stock and supportive services, including a free Licensed Colorist OnDemand service for personalized hair color assistance, all backed by a Love It or Return It Guarantee. This store is a great option for both professionals and everyday shoppers looking to enhance their beauty routines.
I would like to thank the young lady running register two this afternoon for providing exceptional customer service with a smile. I truly appreciate your patience and making sure I found what I was looking for very quickly.
March 2025
Alessia was amazing and super helpful this evening! Wonderful customer service and she made some great product suggestions that I ended up purchasing! Thank you, Alessia!
September 2024
ALESIA AND KAYLA ARE THE TWO LADIES I MET! THEY LITERALLY WAITED FOR ME AT THE LAST MINUTE FOR AN EMERGENCY PURCHASE, THANK YOU LADIES SO MUCH!!!
