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February 2024 by Medina Lamont
I was racially profiled in the store followed around by 2 employees will not return.
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January 2024 by Jae Morrison
Store is Never open. It's really inconvenient when my salon is 2 minutes away and I have to alway go to Huntersville location or another establishment to get product
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December 2023 by Chenise Duncan
The store was closed with no notice on the door.
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September 2023 by Juan Carlos Orellana Monge
Excellent service
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April 2023 by Ashley Lannon
Store is clean. Prices are reasonable. *Usually* have what I need in stock. I understand why the cashiers ask if I have everything but it's annoying cause if I didn't, that would also be on the counter.
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April 2023 by Ashley L
Store is clean. Prices are reasonable. *Usually* have what I need in stock. I understand why the cashiers ask if I have everything but it's annoying cause if I didn't, that would also be on the counter.
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March 2023 by Carolyn Washington
Wow. Second time on the weekend where they are not open by their posted time. There are about 12 of us waiting out here about to just leave and another gal just said this keeps happening. Management needs to really get on this. You all are losing business. If you all can't commit to your posted time then change your hours so people like myself don't drive all this way to waste time and gas.
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March 2023 by Terri Monai’
Very unprofessional establish with untrained staff. I love when a sign on the door states the store closes at 6pm yet doors were locked at before 5:30 and the cashier proceeded to walk away from the counter when I arrived. Whoever worked the afternoon on 2/24/23 at the register needs to be fired or needs disciplinary action.
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March 2023 by LaTanya Blackmon
As of today, online the store is scheduled to open at 10am. However there's a sign on the door to open at 11am and as of 11:30am the store is not open.I gave 3 stars because I love this store and they always have what I want and need. The staff is knowledgeable and very helpful as well.
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March 2023 by emmalie Handley
Their hours are wrong online- they are open at 11 not 10
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September 2022 by Dawn Gober
Recently stopped in Sally's to replenish my coil curl hair supplies. Lynette and team greeted me when I arrived, she proceeded to point out sale items for a product I specifically asked about. There was one product I couldn't remember and she search my recent purchases, so I could get everything I need. Lastly, my husband had our chocolate lab outside looking in the windo and she had the skill of commenting about my fur-baby. Not sure if she like dogs or not but it gave me a chance to love on my dog. ? Definitely my go to store for hair supplies, very knowledgeable staff.
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September 2022 by Kia Thompson
Great Customer Service I ordered online and received my order in under an hour. Kudos I definitely will order online & get it delivered again.
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June 2022 by Kashari Anthony
THEE WORSE COMPANY I HAVE EVER WORKED FOR. I got hired during the beginning of the pandemic and the company did absolutely nothing to protect their staff. First they introduced a credit card summer 2020 that they couldn't afford so they cut our hours in the middle of a global pandemic. Refused to enforce mask laws to satisfy entitled and stubborn customers. The store needs renovation the air conditioning went our during the middle of summer and we were left with nothing. Management was nasty. I do not recommend.
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April 2022 by Toccara Palmer
I’ve been in the Sally’s many times. And this time, Lanetta made my experience wonderful. Not only did she help me with my natural hair product picks. But not only did she help me with her knowledge but gave everyone in the store the same quality of customer service! She even promoted the new point system. My only disappointment is that they didn’t have any hooded dryers
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April 2022 by AdrianChanel.
Rude and very unprofessional!!
