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March 2024 by Mandy Smart
Don’t schedule a pick up from this place. I scheduled one weeks in advance on my move out date for them to pick up a lot of nice items to donate. I called for and update and they said they pushed back my time from 130-330 to 330-530, I was supposed to get text updates and be able to track the truck, I couldn’t. I waited around all day for them and they never showed up. I called after 530 and they said their customer service rep was gone for the day to help me. I had to last minute figure out how to get everything out of my place as I had to move out that day and couldn’t leave it all behind. I had to throw away EVERYTHING at my trash compactor because I didn’t have a truck. Nice, quality items. So disappointed in this brand. Do not schedule pickups from them.
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January 2024 by Rebecca N/A
Nice people but it would actually help if y'all had a valid phone number so people don't have to drive 25 miles just to see if you still have an item in furniture that I had looked at before.
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December 2023 by N Fer
Very good shopping experience and kind people
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September 2023 by Genie Shekar
I love this place! They have amazing sales, great stock (especially when you go early), and friendly employees!
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July 2023 by Robin Champaign
Super nice folks. Busy place. Helps our community. Donations here help here! Call or go online to arrange for pickup. Sure beats Goodwill which benefits Goodwill bottom lone.
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June 2023 by Yasmine Degnan
This place smells absolutely disgusting. Its genuinely hard to breathe in there. I also had a situation several months ago with a chair that had a nice infestation living in it. Lesson learned, don’t buy upholstery from a thrift store and don’t support bigoted organizations!
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June 2023 by Jason Hunt
Great place to hide from court cases they will hire u and lie for you.even with serious court issues.i have uploaded on social media video calls from unemployment lawyer looking for their employee and now about to serve after they proved his guilt. Public record now.
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May 2023 by Mike Vickers
Furniture section was okay. Store was very crowded and the men's clothing was extremely limited in sizes. The prices were a Little high and it was difficult to navigate the store.
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May 2023 by Robin P.
I would recommend this location if you're looking for home goods, maybe clothes, but if you want to set up a donation pick up, be aware, they will make it seem like they will show up, then don't, and give you the run around, act like you never called for a pick up! I called the morning of to confirm, he knew my info, and even gave me a time frame of 1:00-4:00!! Wtf?? Total incompetence!! After that they tell me to call the next morning to confirm pick up again, and no one answers the phone!! I really don't appreciate this, after waiting all afternoon, even arranging everything to make it easier to move out. Good furniture gone in the trash, I only thought someone might be able to use it, oh well
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April 2023 by Sistah Free
I set up a donation pick up last Monday 3/13 to be picked up on Friday 3/17 someone even called to confirm. Fast Forward to Friday no-one showed up I called and spoke with someone and was told they were running behind and someone will be there between the hours of 12pm and 3pm no-one showed up. I called several times and it went straight to voice mail. I did leave a message someone called me on Saturday asking if they can schedule a pick a up for the items that were already scheduled for pick up. I immediately told no I don't want your services, You all are unprofessional and doesn't take in account of people time. I will not be donating to Salvation Army anymore, Fast forward to today someone calls me again saying do I want a receipt. A receipt for what?? Noone picked up anything, I took the items to Crisis.
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March 2023 by R Freeman
I set up a donation pick up last Monday 3/13 to be picked up on Friday 3/17 someone even called to confirm. Fast Forward to Friday no-one showed up I called and spoke with someone and was told they were running behind and someone will be there between the hours of 12pm and 3pm no-one showed up. I called several times and it went straight to voice mail. I did leave a message someone called me on Saturday asking if they can schedule a pick a up for the items that were already scheduled for pick up. I immediately told no I don't want your services, You all are unprofessional and doesn't take in account of people time. I will not be donating to Salvation Army anymore, Fast forward to today someone calls me again saying do I want a receipt. A receipt for what?? Noone picked up anything, I took the items to Crisis.
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March 2023 by Luis Eason
100% PLUS 600% THE BEST❣AND ALL SO MUCH WITH WEEKLY DISCOUNTS & TRULY CHRISTIAN BEAUTIFUL SOUL PERSONAL OWNERS THAT *I* WILL SHOP THERE & GIVE ANY & UNDER UNT?***✝️HE GL?RY *** ?F ***G?D***GIVE EVERY D?NATION *I* CAN &WILL❣
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December 2022 by Jeff Rowe
Great place for second hand clothing and items. I'm fairly thin and not alot of small men's shirts, pants, etc. although I did find several small tee-shirts ? All in its a nice store and staff!!
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November 2022 by Angela Saylor
Placed a request online several days in advance for pick up of multiple items at my house. I left detailed instructions on the request. They did not take anything and did not call me even to let me know! I had placed everything outside and it was in decent condition. When calling I spoke to a super rude man, whose only response was that it was declined and that I needed to put things in boxes. After telling him it was in bags and boxes, he changed the reasoning to oh well you should have just done more. It was declined. Worst customer service. Worst organization. DO NOT RECOMMEND. Now i’m left with furniture and items that could have been taken by other better organizations - Goodwill and restore. (Also really didn’t appreciate being condescended to and talked down to bc i’m a woman. seems to be a part of this company’s mission - misogyny and hate).
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September 2022 by Daniel Judah
A great thrift place. Typical with other thrift stores, at some day you might be lucky and get an excellent deal, and other days you may be unlucky.The place have clothings, books, electronics, furnitures, decorations, and others. The place is located quite strategically in Charlotte, and can easily accessed from anywhere in the city. Parking is not quite large and not quite good, but it should be enough.Place is clean and the staff is very friendly.
