-
August 2023 by Awama diakhate
I love this place peoples are friendly
-
July 2023 by Hope Pittman
Never ever deal with this salvation army for pick up!!! The driver was lazy, disrespectful and unprofessional!!! There's nothing Godly or Christian like about this so called charity!!! It's best to call the city for pickup!
-
July 2022 by Four11 Fourteen
This is the worst Salvation Army location. I’ve had to reschedule my donation 3xs and each time Marcus says a driver is 30mins away and then no one comes I call again to get told, “oh no one will be able to come out there today, let’s do this. Let’s reschedule you another day. I’m so sick of the back and forth and lack of customer service. You try to do something good to deal with such idiots. He always says he’s going to call me back and when he does he repeats no one can come out after telling me someone is on the way. Finally Marcus calls back and the drivers get here, one was nice but the older one who was the driver was rude, didn’t speak and acted so ungrateful for someone to be donating a nice bed. Never again!
-
August 2021 by Eric Tucker
As a former client of this program. I found and know for sure things aren't what they seem to be by the public.Great organization with corrupt officers running it. Not only Charlotte but all over.It was a very sad day when Major Lane and Mrs Lane left Charlotte .
-
July 2021 by Portia Edgerton
Nice and respectful worker's
-
February 2021 by Shawna
This place keeps a crowd no matter what time of day you go. Since the pandemic I cannot shop like I want to.?
-
January 2021 by steve myers
Auction Daily
-
November 2020 by Lavarris Moore
Awesome process for rehabilitation. Definetly recommend for the serious.
-
October 2020 by Alex Cheng
The phone system keeps repeating the announcement and would not respond to the number entered (like press 1 for donations). How can you help others if you can't help yourself with a simple auto attendant phone system.
-
June 2019 by Mitchell Coles
I attempted to reach the Adult Rehabilitation Center for over a week assisting a friend seek inpatient treatment. They never returned our phone calls. When I finally reached someone today (6/13/19) the Intake Coordinator at extension 55870 was the most unhelpful and rude individual I've ever spoken to. And to think that this is an individual vested with the duty to help people battling with an addiction seeking treatment. They were not interested in helping or providing any type of resources. I find that it is time the Salvation Army employ another, more qualified, person to assume that position. My written correspondence in that regard will surely follow.
-
April 2019 by Amanda Privett
I would like to express my concerns about Brett Cundiff and the Salvation Army Adult Rehabilitation Center in Charlotte, North Carolina. This is where I believe my spouse and father of my 1 year old son, Kenneth Sutton is currently being harbored. The reason I believe this is that three days ago on Thursday March 14th, after Kenneth and I had a disagreement on the status of our relationship. He told me that Brett Cundiff would be picking him up and transporting him to the center. I also believe this because I seen a message from Mr. Cundiff on Kenneths Facebook, the message stated "here" and it arrived very shortly before Kenneth departed. I can only assume that because of Mr. Cundiffs position as an administrator for the Salvation Army, that he would be transporting him to the rehabilitation center. We reside about 2 hours away from Charlotte, within 4 hours of our disagreement he was picked up and transported away from our residence. During the transport Kenneth explain to me that he would not be able to contact me for 30 days. He also said that they did not want him speaking on the phone even during the transport and they wanted him to give up the phone. After stating that he suddenly hung up the phone. I then received a text from him saying " he almost got caught". That did not sound very kosher to me, if you know what I mean. The following message sent was him asking me to say come back and he will come back. The final message I received was him telling me that he had arrived at the rehabilitation center, and that he loves me, and that this would be his last text to me. I have not spoken with Kenneth since. That evening I contacted Mr. Cundiff through facebook Messenger, and informed him of mine and Kenneths current situation. I had explained to him that I paid for Kenneth to come here from Florida, and that it had put me in a finacial strain. I told him that Kenneth had been provided with employment to compensate for the debt and further support his family. I also made him aware that his sobriety was not in jeopardy, that he has no means to get ahold of drugs or alcohol here. In so many words. I expressed to him that I believe Kenneth had abandoned his obligations in order to avoid dealing with relationship issues. I told him that I did not agree with what was explained to me about him not being able to communicate with me for 30 days. I stated to him that I don't see how cutting someone off from their family completely it's supposed to help them or their family. I then explain to him that I felt that Kenneth needed to be released from the program in order to rectify his debt to me, and try to recover our family. I told him that I could understand if he did not agree with my request. That I just hope that he could at least offer Kenneth and I the courtesy of relaying the message and let him make the decision for himself. I then apologized for burdening him with our situation and thanked him for his time. That concluded the message. The following afternoon my concern really begin to grow, after seeing that morning that Mr. Cundiff had opened my message, and I still had not received a phone call from Kenneth. I then sent him another message, saying that I seen that he had opened the previous message I sent, and that I expected a call from Kenneth by that evening letting me know his decision. I also expressed to him that my civility toward this matter was brief, and that my patientience would diminish quickly if I felt that I was not being recognized. I once again thank him for his time. I then swiftly received a response from Mr. Cundiff stating in his exact words... Legally, I can neither confirm nor deny that he is in our program. This is all the information I will give you and I will have no further conversation with you. Then a message appeared reading you can't reply to this conversation. I have not heard from Mr. Cundiff since and Kenneth still has not contacted me.
-
October 2018 by Amorette Mayr
Awesome staff all around! Friendly and accommodating. Extremely helpful!Excellent product and prices! I love the organization of the Bric Brac and clothing. One of my favorite places in Charlotte to shop!
-
June 2018 by Matthew Schipani
Very dissappointed, had a king size bed and box spring with no issues. No tears no stains nothing and they left a note saying because of condition they couldn't take it. If you ask me I think they were too lazy to load the thing into the truck. Won't bother donating here again
-
June 2018 by Marees Scruggs
It has helped me get to know my true self and a lot guidence and also getti g to k ow the LORD thank you salvation army
-
June 2018 by Odin
I have something to say about the Salvation Army ARC officers and the way they treat people while publicly portraying the organization as "giving a man a hand up".
