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April 2024 by Watcher Woman
Okay so the customer service is definitely great, awesome manager very friendly. But, it kinda looks messy. They need to change their aprons before serving people. Once i have seen a lady coming from the back covered in dish soap helping someone out. Also, very greasy spaghetti.
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March 2024 by Dion Revels
Did on order on the app, scheduled it to be picked 4 hours later. It was ready when I got there, young ladies at the counter were really friendly and courteous.
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February 2024 by Kim Crawford
Shaun and Myia are fabulous! This is by far the best sbarro I have ever been to [owning a trucking company, I have tried many different locations). A large 17" pizza with one topping is $17,95 and they don't skimp on the toppings! They also offer free soda refills. I definitely recommend stopping here.Vegetarian options: Salads, multiple veggies options
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January 2024 by Cinetta Stevenson
Very nice customer service & the food was so savory! Check it out!
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December 2023 by Charles From the USA
I was standing at the counter several minutes, waiting on the server to take my order. The server took the order of a random family that cut in front of me.The server finally took my order, then let it get smashed. Another server threw it in the trash.
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July 2023 by Melanie Topazio
The best cooked sbarro's pizza we have had in a while. Shaun did a great job!
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June 2022 by Alicia Malone
Pizza was fresh
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April 2022 by S Lazarus
The customer service was great and they were very nice. They help me with everything I needed. The pizza was good, the only issue was the tomato sauce. There was just too much of it and everything fell off unfortunately due to the pizza getting soggy.
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January 2022 by L1S2 Eche
Came to Northlake Mall Charlotte Sbarro at 7:20 pm and they said they are not making anymore whole pies. And all the slices left are extremely old looking. If it was my business I would be making whole pies till closing. Money is business. These lazy and rude employees are ridiculous. How can you have them running this place.
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November 2021 by Karim L'argent
Unprofessional and lazy staff. Poor customer service. I ordered online and they didn’t even notice the order until I pulled up to the store to pick it up. I had to tell them about the order before the looked it up on their tablet. And when I brought the issue up, the guy there literally canceled my order, what a disrespectful man!! Needs to be fired!!
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May 2021 by Michael Kelly
My wife's birthday was awesome
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March 2020 by Jaycee Meadows
Couldn't get in. Too difficult for 2 infirmed people to get in. Didn't know where to park. Not enough signage.
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December 2019 by timtraveler14
Excellent service, especially Bez. I've been here several times and I have always had exceptional service. The lasagna and spaghetti are fantastic. Very reasonable prices. A real pleasure to visit.
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May 2019 by Teresa Wright
Good pizza
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April 2019 by Claulett D.
OMG still good people on this world!!!!! So I ordered food and when I went to pay I didn't find my wallet and I live 30 min from here, GISELLE was so nice and told me no worries have your salad and soda for FREE and come back soon! I am so thankful that I will buy all food I can next time lol THaNK you Gisselle and co worker :)