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March 2024 by Cassandra Williams
Shana was great.
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March 2024 by H Meiselas
I can not recommend. Dirty, gate broken often, theft ring huge, fraud ring huge. Managers boyfriend w ankle monitor selling drugs. Pure craziness. The best lady w the red hair left, she was fantastic, now no one cares and it shows.
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November 2023 by Margarette Lewis
Shameka was really helpful with my storage needs great customer service and friendly.
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November 2023 by Chris Carlton
Shameka was real helpful and great customer service. Nice facility
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November 2023 by Maurice Starnes
Pleasant experience, girls in the office were very helpful. Convenient location for the Matthews area. Storage unit rates are very reasonable for the area. Would recommend.
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November 2023 by Troy Groberg
I rented a storage unit from a place down the street for a couple years for my business. The service was just ok, the prices were crazy, and the units were just alright. I wish I had come here a lot sooner. I finally compared prices and found I could get a bigger unit here for less than half the price. For someone that runs a small construction business this place is perfect. The prices are better and the customer service is fantastic. Shameka especially is awesome. She always goes above and beyond.
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November 2023 by Delane Fulson
The property manager, Ms.Shameka Benjamin is awesome!!!! She is kind and knowledgeable about what needs to be done!! The most outstanding person I've ever met ..Thank you
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November 2023 by Ann 33
Holly at the front office helped me find a perfect unit, the perfect size and I really appreciate great customer service.
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October 2023 by David McCluskey
I dont normally write a lot of reviews, but Holly asked me to provide feedback, so I will. If you need help, ask for Holly. When I first got here she was new, and ever since she has been here this place is looking great. It's been a big improvement.
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October 2023 by Seams By Queen Exotic Wear
Ms.Holly was truly amazing. She provided the great customer service. So glad she was there to help us. She’s the best.
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September 2023 by Golden Badger
Holly puts the customer first. This franchise is lucky to have Richard.
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September 2023 by Kenneth Barnhorst
Me and my wife needed a storage unit and we decided to use securcare. You have an employee by the name of holly who has been awesome she has went above and beyond to help us with any questions we might have. No matter what time a day it is she is always a joy to speak with. Thanks again for everything and for allowing move ins up to 10pm.
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August 2023 by Dragons33soul
I was very pleased with the young ladies in the office. Even though one was training she was very sweet and the other lady was very patient and knowledgeable.I chose Securcare over Public storage because of them.
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July 2023 by Rain Toledo
My candles melted because it was so hot in my unit and my TV was ruined because of the high temperatures in unit. When I unloaded my storage unit there were additional pieces to a bed frame that was not mine. The unit was very dirty. There were Cheeto’s on the ground from a week earlier. Also, a cockroach that was 3 inches long was dead and still on the floor for days. And I am missing a curtain rod.
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June 2023 by Iyesha Moore
Shameeka was very fast professional helpful with the services provided wish that I could have provided a 10/10 for the great customer service I received highly recommended
